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This article applies to selling in: United States

Partnered carrier shipping from India to the US  

The Partnered Carrier program allows you to send your Fulfillment by Amazon (FBA) inventory from India to fulfillment centers in the US. The program enables you to commercially ship your FBA shipments in a cost-effective manner. Once the carrier participating in this program picks up your shipment, they will handle shipping from customs clearances to delivery to an Amazon fulfillment center. (Doorstep pickup and drop-off at a carrier facility in India is available.)

Below is a detailed list of program features:

  • Integrated in Seller Central

    You can book shipments, enter customs information, schedule pickup by the carrier, and pay logistics freight charges directly in Seller Central while creating your FBA shipment.

  • Amazon facilitated shipping

    You don’t need to create a separate account with the carrier or do any credit checks to use the Partnered Carrier program for global shipments. Just make sure that your shipment documents and know-your-customer (KYC) documents are ready at the time of pickup. KYC documents establish your proof of identity and address.

  • Commercially cleared

    Partnered carrier shipments will be commercially cleared, with the carrier taking care of both origin and destinations custom clearance.

  • Amazon negotiated rates and seamless payments

    You can rely on Amazon negotiated rates along with seamless Seller Central integrated payments.

  • Door-to-door pickup and delivery

    Once you schedule pickup from your location, the carrier will come to your door for pickup and will take ownership for delivery to a US fulfillment center.

  • End-to-end tracking

    You can track the status of your FBA shipment within Seller Central.

  • Express shipping solution

    This program offers an express shipping solution. The average delivery time will be 6 to 8 business days for FedEx International (Priority) and 14 to 16 business days for FedEx International (Economy).

How to buy shipping

You can buy shipping by using the existing FBA workflow for sending your shipments to fulfillment centers. The shipping options available to you will be based on the ship-from the location that you provide. Book an FBA shipment with a participating carrier in eight steps.

  1. To create an FBA shipment, select ‘Manage Inventory’ from the Inventory drop-down menu in Seller Central. Select each item that you want to ship, and then select ‘Send/replenish inventory’ from the ‘Action on selected’ drop-down menu.
  2. On the ‘Send/replenish inventory’ page, select ‘Create a new shipping plan’ or ‘Add to an existing shipping plan.’
    • To create a new plan, use the shipment creation workflow (visit Send/replenish inventory to Amazon to learn more).
    • To add your items to an existing plan, select the plan from the Add to shipping plan drop-down list.
  3. After creating a FBA shipment for the US, in the ‘Prepare Shipment’ page, you will see the available carrier options in the carrier section after choosing 'Small Parcel Delivery' in type of shipment, in the FBA shipment creation workflow.
  4. Follow the current FBA shipment workflow of shipment packing, and entering box weights in pounds and dimensions in inches. For multiple boxes, it is mandatory to enter box weights and dimensions for each box in the shipment
  5. After confirming the boxes and their dimensions, you have to enter the information required for customs clearance listed below:
    • Description of the commodity: Full description of the commodity along with intended use (for example: Thermometers for non-clinical use, Shampoo for washing hair, Face moisturizer for facial cleansing). Please be as precise as possible in your descriptions to avoid issues during customs clearance.
    • Declared value: Value of the product based on which customs duty and taxes are charged.
    • GST number: GST stands for “goods and services tax”
    • CSB selection (CSB V/IPHV - high value commodity): CSB-V is courier clearance, and IPHV is high-value clearance. Generally, if the declared value of shipment is less than INR 5 lakhs, you can select CSB-V for faster customs clearance. IPHV entails formal clearance, which is generally for shipments with declared value more than INR 5 lakhs. If you intend to claim duty-drawback for your shipment, you have to choose IPHV as the clearance mode, as duty-drawback is not available for CSB-V clearance.
    • Invoice type: GST/Non-GST
    • Terms of invoice selection: Delivery duty unpaid (DDU), because the carrier will collect any customs duty paid from Amazon at the destination and we will charge your seller account once we receive the carrier invoice.
    • If the carrier is FedEx:
      • Against bond or undertaking (UT) selection: A customs bond or letter of undertaking (LUT), whichever is applicable. If you don’t intend to pay GST against your export invoice, you must provide an LUT or a customs bond.
    • E-com shipment selection
    • MEIS and non-MEIS: MEIS (Merchandise Exports from India Scheme) has been discontinued by the government of India, and all shipments will move as non-MEIS.
    • GST paid: Value of GST paid (if any)
    • Invoice date: The date mentioned on the invoice, in the format DD/MM/YY
    • Invoice number: The number of the invoice
  6. After confirming the customs information, you can choose the pickup date and slot for the carrier to pick up the shipment, and enter the pickup address. If you choose drop off, you will see the carrier’s contact details to coordinate for the drop off. Upon clicking calculate, you will see the shipping charges estimate (this does not include customs duty charged by US customs) for the shipment based on the box dimensions and weight. You have to agree to the carrier’s terms and conditions and accept the charges by clicking on ‘Accept Charges.’ After accepting charges, you have 24 hours to cancel the pickup/drop off slot for the shipment by clicking ‘Void charges.’ Upon canceling, you won’t be charged. Post the 24-hour time period, you will not be able to cancel the pickup/drop-off slot and you will be charged for the estimated amount from your Seller Central account.
  7. Upon accepting charges, you can download the print box labels, and relevant carrier labels that have to be handed over to the carrier at pickup/drop-off.
  8. After printing the box labels, click on complete shipment. This will send a notification to the carrier for pickup slot confirmation, and you will be able to track the shipment on Seller Central.
Note: See answers to frequently asked questions about the Partnered Carrier program for global shipments.

Suggested document formats and document samples

KYC documents, required for all shipments:

  • Identity proof (any one)
    • Certificate of incorporation
    • Memorandum and articles of association
    • Permanent account number (PAN) card of the company
  • Address proof (any one)
    • A landline or mobile telephone bill in the name of the company (last three months)
    • Certificate of incorporation
    • Copy of PAN required with signed KYC form
    • Copy of the importer-exporter code (IEC) required for international account along with signed KYC form
    • Copy of tax deduction account number (TAN) required with signed KYC form
    • All documents to be self-attested by a director or authorized signatory
    • Form 32 or online verification of the director and a photo ID if the director signs using a digital signature certificate (DSC)

All documents must be signed by a director or authorized signatory.

Clearance documents required

Document Required for IPHV Required for CSB-V Number of copies required
Carrier shipper’s letter of instruction (SLI) 2 copies
Commercial invoice (CSB-V) 1 original plus 5 copies*
Commercial invoice (IPHV) 1 original plus 5 copies*
Packing list 1 original plus 5 copies*
Export value declaration 2 copies
Good and services tax identification number (GSTIN) certificate 1 copy
Copy of the importer-exporter code (IEC) 2 copies
Authorized dealer (AD) code letter 2 copies

E-way bill

If the shipment value is above INR 50,000, the E-way bill part A with transporter ID 27AABCF6516A1Z3 is required, mentioning accurate place of dispatch. The E-way bill has to be generated from the GSTIN portal.

1 copy

* The five copies have to be on the company letterhead.

Note: The AD code letter must be registered at Indian Customs at the export port where origin custom clearance happens. For CSB-V, the available export ports are Delhi and Mumbai. For IPHV, the available export ports are Mumbai, Ahmedabad, Pune, Delhi, Kolkata, Jaipur, Coimbatore, Chennai, Cochin, and Hyderabad.

Regulatory documents required, specific to commodity

You may be required to download and share some of the documents below, depending on the product commodity, per applicable regulations in India and the US. Work with a compliance consultant to identify the specific documents that are required for your products.

For guidance on product-specific documentation, contact your compliance consultant or reach out to third-party service providers on the Service Provider Network.

FedEx compliance

Shipments that are destined for Amazon fulfillment centers require the following information for accurate and effective clearance:

  • Clear and accurate descriptions of all articles that are being imported.
  • Correct value for all articles that are being imported. If the articles are being sold, the value indicated must be the price paid or payable.
  • All shipments regardless of value require a fully completed and accurate commercial invoice or a pro forma invoice if the items are not sold. The following information is required in English on the invoice:
    • Commercial invoice number and the date
    • Shipper name and address as registered on your IEC
    • Manufacturer name and address
    • Ultimate consignee (sold-to party, recipient of the goods, or both)
    • FedEx air waybill number
    • GST number, IEC number, AD code letter, and letter of undertaking (LUT) number (if applicable)
    • Integrated goods and services tax (IGST) paid (yes or no). If yes, then the IGST percentage and IGST amount per-line item must be listed. In the case of an LUT or customs bond, put 0 as the IGST for each line item.
    • A detailed description of the product (for example, “women’s T-shirt, 100% cotton, crewneck” instead of just “women’s T-shirt
    • Intended use of the product for each line item
    • Value and currency (accurate value of the goods, along with currency)
    • Country of origin (country where the goods were grown, produced, or ultimately manufactured)
    • State and district of origin
    • Harmonized System (HS) code clearly mentioned for all commodities
    • Additional charges, discounts, or both
    • Sold-to party
    • Authorized signatory with designation and stamp of shipper

For general regulatory questions about US import or export issues before you ship, email the Regulatory Consulting Group at rcg@fedex.com.

If a shipment is subject to clearance requirements for partner government agencies that require a US presence, additional restrictions will apply. These requirements apply to commodities that are overseen by agencies such as the Food and Drug Administration and the Fish and Wildlife Service.

Dangerous goods

Dangerous goods (hazardous materials) may not be sent using the Partnered Carrier program for global shipments. To ensure safe transportation, dangerous goods must comply with all applicable regulations. To learn more, visit FBA Dangerous Goods program.

FedEx International

Transit time

FedEx International (Economy): 14 to 16 business days

FedEx International (Priority): 6 to 8 business days

Restrictions
  • No dangerous goods, batteries, or other prohibited items. See the FedEx terms and conditions for a list of prohibited items.
  • Leave packages unsealed so FedEx couriers can inspect them at pickup or drop-off.
  • Maximum weight per package is 68 kg (150 lb).
  • Maximum package size is 274 cm (108 inches) in length, 330 cm (130 inches) in length plus girth.
  • You must also adhere to Amazon packaging guidelines while creating the shipment
  • Maximum weight per shipment for FedEx International (Economy) is 100 kg (220 lb)
Customs and duties

FedEx will provide customs clearance services at origin and destination. You will act as exporter of record. In case of formal clearance, for invoices with a value of more than $500,000*, you will act as the non-resident importer of record.

Customer and claims support

International services: 1 800-22-6161 or 1 800-209-6161

Domestic services: 1 800-419-4343

Collection options
  • FedEx pickup within the coverage area
  • Drop-off at designated FedEx locations
Collection frequency Monday to Saturday
Pickup process
  1. Select a pickup day and time when scheduling a shipment.
  2. A FedEx courier will arrive at your pickup address.
  3. Provide KYC documents (mentioned above) at pickup.
  4. Make sure the required clearance documents (mentioned above) are ready at the time of pickup
  5. FedEx will validate the shipping paperwork, import-export license, and shipper’s identity.
  6. FedEx will perform an open-box inspection
  7. Sign off on the shipment weight at pickup. Once you have signed off, FedEx will perform a pickup scan.

FedEx reserves the right to refuse pickup and cancel the order for any reason, including the following:

  • The outer packaging is damaged.
  • Dangerous goods, items with batteries, or prohibited items are found.
  • The shipping documentation is incomplete or noncompliant.
  • The air waybill is noncompliant (all air waybills must be printed on A4 paper).
  • The shipper is identified as a freight reseller or cargo agent.
  • Pickup requests or changes were not made through Seller Central. Pickup requests and changes through FedEx customer support will not be honored.

You will have 24 hours to cancel the pickup through Seller Central. If you want to cancel after that, contact Selling Partner Support.

Drop-off process
  1. Select drop-off when scheduling a shipment.
  2. Call the FedEx customer support line at 1 800-22-6161 or 1 800-209-6161 to verify drop-off availability and scheduling. Provide the program name “AMZN-PCP.”
  3. Have the following information ready:
    • Desired drop-off date and time
    • Destination country and ZIP Code
    • Clearance type and clearance gateway (formal type)
    • Total number of packages
    • Weight
    • Your name, email address, and phone number
    • FBA shipment ID
    • Air waybill number
    • Drop-off station address
  4. FedEx customer support will confirm the drop-off location.
  5. At drop-off, provide KYC documents (mentioned above).
  6. Make sure the required clearance documents (mentioned above) are ready at the time of drop-off.
Importing to US fulfillment centers

Follow the FedEx compliance guidelines above for accurate and effective clearance of shipments. Third-party service providers on the Service Provider Network. For example, Stelcore or Parshotam & Associates can provide IOR services for PGA commodities.

Below is a non-inclusive list of examples of commodities that are subject to PGA clearance requirements and require a US sold-to party, other than the fulfillment center, to be on the shipping documentation for the items to enter the US.

  • Sunglasses
  • Eyeglasses
  • Bird feathers
  • Goods of reptilian leather
  • Laser levels
  • Toy laser products
  • Contact lenses
  • CD/DVD drives
  • Eyewear frames
  • Food
  • Pharmaceuticals
  • Biologics
  • Microwaves
  • Dietary supplements
  • Glow sticks
  • Essential oils
  • Reagents kit
  • Medical devices
Terms and conditions FedEx International Economy and FedEx International Priority terms and conditions

Partnered carrier shipping from India to the US  


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