If you list products on our store, you must comply with all federal, state, and local laws and our policies applicable to those products and product listings, including this policy.
Soft infant and toddler carriers covered by this policy
A soft infant and toddler carrier is a product constructed of sewn fabric. It is designed to hold a child (typically a full-term infant to a toddler) generally in an upright position, in close proximity to the caregiver. It is normally worn on one or both shoulders of the caregiver, with a child positioned in the carrier. Products generally referred to as “slings” are not included in the definition of soft infant and toddler carrier, and are outside the scope of this policy.
Our policy for soft infant and toddler carriers
Amazon requires that all soft infant and toddler carriers have been tested to and comply with the specific regulation or standard requirements listed below:
Product |
Regulation/Standard requirements |
Soft infant and toddler carriers |
All of the following:
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CPSIA (Lead, Phthalates); and
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CPSA Section 14(a)(5) (Tracking Label); and
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16 CFR Part 1130 (Requirements for Consumer Registration of Durable Infant or Toddler Products); and
Any one of the following:
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ASTM F2236-14 (Safety Specification for Soft Infant and Toddler Carriers); or
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ASTM F2236-16 (Safety Specification for Soft Infant and Toddler Carriers); or
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ASTM F2236-16a (Safety Specification for Soft Infant and Toddler Carriers); or
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16 CFR Part 1226 (Safety Standard for Soft Infant and Toddler Carriers)
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Required information
We will request this information from you at any time, so we recommend that you have it easily accessible:
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Your company name (if applicable) and seller ID
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Your contact information: email address and phone number
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A list of all soft infant and toddler carriers that you offer on our store
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Images of the product and product packaging, as applicable, for all soft infant and toddler carriers that you offer on our store. Images must include all sides of the product and product packaging
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Product images or test report as evidence of compliance with registration card requirement (16 CFR Part 1130)
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Product images or test report as evidence of compliance with mandatory tracking label requirements (CPSA Section 14(a)(5))
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Product images or test report as evidence of compliance with warning and hazard label requirements (ASTM F2236-14 Sec. 8 or ASTM F2236-16 Sec. 8 or ASTM F2236-16a Sec. 8 or 16 CFR Part 1226), as applicable
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Any product instructions and manuals for all soft infant and toddler carriers that you offer on our store
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A Children’s Product Certificate (CPC) for all soft infant and toddler carriers, subject to this policy, that you offer on our store
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Test reports from a CPSC-accepted lab that confirm that each product was tested to the regulations and standards listed above
Compliance services
If you need help getting compliance certifications, testing, and audits, use our Service Provider Network.
How to submit information
If you receive a request from us for compliance documents, complete the following steps to submit the requested information:
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In Seller Central, select the Performance tab and choose Account Health.
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Under Manage your compliance in the bottom right corner, click Product Compliance Requests.
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To add compliance or appeal for a single product, click Add/Appeal Compliance. To add compliance or appeal for multiple products, select each product on the left hand side of the product and click Action Selected Products at the top of the product requirement table to make a selection about how you would like to submit documents and information.
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Provide compliance documents and information in the Provide Documents section, or provide appeal information and documents in the Appeal Request section.
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Click Submit for Approval to send your submission for review by Amazon.
Note: Test reports must contain images of the tested products that are sufficient to demonstrate that the product tested is the same as the product listed on the detail page.
Policy violations
If you do not provide the required information by the applicable deadline, we may take the following actions:
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Remove the relevant product listings
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Suspend your ability to add new products, listing privileges, or both
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Withhold any payments due to you
We reserve the right to take any further actions that may be necessary in our sole discretion.
Additional resources
Disclaimer: The information provided on this page does not, and is not intended to, constitute legal advice. All information, content, and materials available on this site are for general informational purposes only.