Error 8007

We cannot recognize your parent SKU [%s].

This error occurs when the parent SKU you reference has not been set up properly as a parent. Common reasons include the following:

• You used the wrong SKU for the parent SKU.
• You used the right SKU, but you did not designate that SKU as a parent when it was created.
• You used the right SKU, but other errors prevented the parent SKU from being set up properly.
• You entered a value in the parent-sku column for an item that is itself a parent SKU. (A parent SKU cannot also be the child of a parent SKU.)

To resolve this error using tab-delimited inventory files:

1. Ensure you provide the correct SKU in the ParentSKU column of your inventory file.
2. Locate the line for your parent SKU and ensure it contains the value "parent" in the parent-sku or Parentage column.
3. Check previous error reports for errors relating to the parent SKU and correct any errors as necessary.
4. Resubmit your inventory file.

To resolve this error using XML feeds:

1. Check your relationship feed to ensure that the ParentSKU value is correct.
2. If not, correct the value and post an updated relationship feed. This should fix the problem.
3. If the ParentSKU value is correct, locate the most recent product data feed including the parent SKU.
4. Ensure the parent SKU has a Parentage value of "parent"
5. Check previous error reports for product data feed errors relating to the parent SKU and correct any errors.
6. Publish your updated product data for the parent SKU using a product data feed.
7. Publish your relationship feed.

For more information on how to create a Parent-Child relationship correctly, see Create Parent-Child Variation Relationships.