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This article applies to selling in: United States

Error code 300SSL

We could not access the media at URL !{imageUrl}. An SSL certificate-related error occurred, please check your SSL certificate configuration.

This error occurs when:

  • A SSL certificate-related problem occurred while our system was trying to retrieve the media from the specified URL.

Our systems try several times to retrieve the media from the specified URL, but in some cases, all attempts fail. To fix this error, try this:

  • Ensure that the SSL certificate configuration is set up correctly.
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