Update credit card information

If your credit card has expired or has been declined, we will prompt you to enter new credit card information before you can access your seller account. You can add a new credit card or update an existing card. Any mismatch in your credit card information may result in the card being declined. This might cause a delay in payment.

Note: It can take up to 48 hours for Amazon to update your seller account with any new credit card information.

Important: In some instances, you may be redirected to financial institution to verify your card with a security challenge, prior to being redirected back to Amazon. A separate security challenge may be surfaced to verify that you are the card holder for each card you provide to Amazon, and for each store you wish to sell in. For information about a problem with verification of your card, go to Seller credit card FAQ.

Update credit card information in seller account

Complete the following steps to update the credit card information in your seller account:

Go to Settings, and click Account Info.
From Payment Information, select Charge Methods.
Click Replace Charge Method for the credit card you wish to replace, and select the store where you would like to assign a new charge method.
Select an option to either Add a new credit card, or select a card that is already available in Seller Central. Enter the requested information exactly as it appears on your credit card statement.

Note: You cannot delete a card that is currently your designated charge method for your seller account, but you can add a new card or select a different card from the list of cards you had previously entered.

Important: When you enter a new card or update your information for an existing card, you may be asked to verify your card and with a security challenge. Amazon may also ask your financial institution to authorize a charge of up to $1.00; Amazon will not actually make the charge. We will complete the authorization process for all stores where you are registered to sell. For example, if you have entered one card for your Amazon.com seller account and an exception card for your Amazon.ca seller account, both cards will be authorized for up to USD $1 when you update either one. Depending on your financial institution, the authorization may or may not show up as a pending charge. The authorization should disappear from your credit card statement in 3-5 business days, subject to financial institution’s policies.

Submitting exceptions for Amazon stores

In most cases, the credit card information entered into the Charge Method section for one store will automatically be applied to all stores in your Amazon Marketplaces account, unless you provide unique credit card information for a given store (what is known as an "exception").

Complete the following steps to add an exception card for a different store:

Go to Settings, and click Account Info.
From Payment Information, select Charge Method.
Click Manage Charge Method, select add a new exception for another marketplace, and enter the requested information exactly as it appears on your credit card statement.

Complete the following steps to edit an existing exception card in your unified account:

Go to Settings, and click Account Info.
From Payment Information, select Charge Method.
Go to your respective marketplace exception for which you want to update the card details.
Click Manage Charge Method, and enter the requested information exactly as it appears on your credit card statement.

Note: To edit the credit card information for a marketplace exception, follow the steps in the Update your credit card information section above for that particular exception.

Update credit card information

Update credit card information in seller account

Submitting exceptions for Amazon stores

See also:

Reach Hundreds of Millions of Customers