This article applies to selling in: United States

Download a report of buyer feedback

You can download a report for all neutral (3 stars) and negative (1 and 2 stars) feedback you have received from buyers within a selected period of up to one year. This report is in tab-delimited text-file format (.txt) and contains all the data you see in the View Current Feedback table in Feedback Manager.

Note: It can take up to 45 minutes to generate the report, and larger reports will take longer. You don't need to stay on this page while the report is generating; return later to download your completed report.

To generate a feedback report:

  1. In Feedback Manager, select Download feedback reports. You will be taken to the Feedback Reports page.
  2. On the reports page, select a report from Select Report Type.
  3. Select the time span for the report from Select Days.
  4. Click Request Report to generate a report.
  5. In the Download column, you can view the report status and availability. Click Refresh to update the status. When your report is ready, the status will change from "Not Ready" to a download button.
  6. Click Download to download your report.

See also

Sign in to use the tool and get personalized help (desktop browser required). Sign in

Reach Hundreds of Millions of Customers

Start Selling On Amazon

© 1999-2022,, Inc. or its affiliates