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This article applies to selling in: United States

Shipping costs for seller fulfilled returns

The table below outlines the estimated shipping costs for seller fulfilled returns. Return shipping charges are applied based on the package weight and dimensions measured by the carriers when delivering the product to the customer. If the package measurements are below 15oz and 130 inches girth, we will calculate the costs based on the actual weight; if not, we will calculate based on the billable weight, which is the greater of the actual weight or the dimensional weight (i.e. package size in cubic inches divided by 166). We reserve the right to adjust charges after they are initially posted to reflect adjustments by the applicable carrier or other service provider.

Note: The rates set forth below are confidential. Disclosure, distribution or copying of the rates is prohibited under the terms of your Amazon Services Business Solutions Agreement.

UPS Large Package Surcharge: A Large Package Surcharge of $90.00 will be applied to each returned UPS package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 130 inches or its length exceeds 96 inches. Large Packages are subject to a minimum billable weight of 90 lbs in addition to the Large Package Surcharge.

UPS Additional Handling Surcharge: An additional Handling Surcharge of $14.25 may be applied to UPS return packages if:

  • The article is encased in an outside shipping container made of metal or wood.
  • The item is a barrel, drum, pail, or tire, and is not fully encased in a corrugated cardboard shipping container.
  • The longest side of the package exceeds 60 inches, or its second longest side exceeds 30 inches.
  • The actual weight of the package is greater than 50 lbs.

UPS Maximum Limits: Packages with an actual weight of more than 150 lbs, or that exceeding 108 inches in length, or exceeding a total of 165 inches in length and girth [(2 x width) + (2 x height)] combined, as measured to determine their billable weight, are not accepted for transportation.

If you sell items that exceed maximum limits, they should not receive an Amazon generated prepaid label. Ensure item weight and dimension data are accurate in your inventory in Seller Central .

Note: If items in excess of the maximum limits are found in the UPS system, you may be subject to additional charges.

Item Weight Estimated Shipping Cost Carrier
1 oz to 15 oz $ 3.66 USPS
15 oz to 1 lb $ 4.79 UPS
1+ to 2 lbs $ 5.11 UPS
2+ to 3 lbs $ 5.39 UPS
3+ to 4 lbs $ 5.57 UPS
4+ to 5 lbs $ 5.69 UPS
5+ to 6 lbs $ 5.87 UPS
6+ to 7 lbs $ 6.01 UPS
7+ to 8 lbs $ 6.22 UPS
8+ to 9 lbs $ 6.47 UPS
9+ to 10 lbs $ 6.79 UPS
10+ to 11 lbs $ 7.00 UPS
11+ to 12 lbs $ 7.33 UPS
12+ to 13 lbs $ 7.63 UPS
13+ to 14 lbs $ 7.91 UPS
14+ to 15 lbs $ 8.12 UPS
15+ to 16 lbs $ 8.47 UPS
16+ to 17 lbs $ 8.75 UPS
17+ to 18 lbs $ 8.95 UPS
18+ to 19 lbs $ 9.29 UPS
19+ to 20 lbs $ 9.64 UPS
20+ to 21 lbs $ 10.00 UPS
21+ to 22 lbs $ 10.34 UPS
22+ to 23 lbs $ 10.70 UPS
23+ to 24 lbs $ 10.99 UPS
24+ to 25 lbs $ 11.39 UPS
25+ to 26 lbs $ 11.68 UPS
26+ to 27 lbs $ 12.21 UPS
27+ to 28 lbs $ 12.52 UPS
28+ to 29 lbs $ 12.80 UPS
29+ to 30 lbs $ 13.03 UPS
30+ to 31 lbs $ 13.29 UPS
31+ to 32 lbs $ 13.72 UPS
32+ to 33 lbs $ 13.99 UPS
33+ to 34 lbs $ 14.34 UPS
34+ to 35 lbs $ 14.70 UPS
35+ to 36 lbs $ 15.00 UPS
36+ to 37 lbs $ 15.32 UPS
37+ to 38 lbs $ 15.65 UPS
38+ to 39 lbs $ 15.84 UPS
39+ to 40 lbs $ 16.14 UPS
40+ to 41 lbs $ 16.49 UPS
41+ to 42 lbs $ 16.89 UPS
42+ to 43 lbs $ 17.14 UPS
43+ to 44 lbs $ 17.46 UPS
44+ to 45 lbs $ 17.69 UPS
45+ to 46 lbs $ 17.96 UPS
46+ to 47 lbs $ 18.23 UPS
47+ to 48 lbs $ 18.45 UPS
48+ to 49 lbs $ 18.58 UPS
49+ to 50 lbs $ 18.61 UPS
50+ to 51 lbs $ 18.64 UPS
51+ to 52 lbs $ 18.67 UPS
52+ to 53 lbs $ 18.76 UPS
53+ to 54 lbs $ 18.86 UPS
54+ to 55 lbs $ 18.99 UPS
55+ to 56 lbs $ 19.13 UPS
56+ to 57 lbs $ 19.28 UPS
57+ to 58 lbs $ 19.42 UPS
58+ to 59 lbs $ 19.56 UPS
59+ to 60 lbs $ 19.76 UPS
60+ to 61 lbs $ 19.96 UPS
61+ to 62 lbs $ 20.05 UPS
62+ to 63 lbs $ 20.35 UPS
63+ to 64 lbs $ 20.43 UPS
64+ to 65 lbs $ 20.51 UPS
65+ to 66 lbs $ 20.61 UPS
66+ to 67 lbs $ 20.78 UPS
67+ to 68 lbs $ 20.94 UPS
68+ to 69 lbs $ 21.14 UPS
69+ to 70 lbs $ 21.34 UPS
70+ to 71 lbs $ 21.68 UPS
71+ to 72 lbs $ 21.82 UPS
72+ to 73 lbs $ 22.11 UPS
73+ to 74 lbs $ 22.40 UPS
74+ to 75 lbs $ 22.72 UPS
75+ to 76 lbs $ 23.03 UPS
76+ to 77 lbs $ 23.29 UPS
77+ to 78 lbs $ 23.64 UPS
78+ to 79 lbs $ 24.01 UPS
79+ to 80 lbs $ 24.39 UPS
80+ to 81 lbs $ 24.72 UPS
81+ to 82 lbs $ 24.98 UPS
82+ to 83 lbs $ 25.37 UPS
83+ to 84 lbs $ 25.74 UPS
84+ to 85 lbs $ 26.13 UPS
85+ to 86 lbs $ 26.47 UPS
86+ to 87 lbs $ 26.89 UPS
87+ to 88 lbs $ 27.38 UPS
88+ to 89 lbs $ 27.54 UPS
89+ to 90 lbs $ 27.82 UPS
90+ to 91 lbs $ 28.16 UPS
91+ to 92 lbs $ 28.50 UPS
92+ to 93 lbs $ 28.82 UPS
93+ to 94 lbs $ 29.14 UPS
94+ to 95 lbs $ 29.47 UPS
95+ to 96 lbs $ 29.81 UPS
96+ to 97 lbs $ 30.16 UPS
97+ to 98 lbs $ 30.56 UPS
98+ to 99 lbs $ 30.97 UPS
99+ to 100 lbs $ 31.07 UPS
100+ to 101 lbs $ 31.40 UPS
101+ to 102 lbs $ 31.87 UPS
102+ to 103 lbs $ 32.12 UPS
103+ to 104 lbs $ 32.46 UPS
104+ to 105 lbs $ 32.76 UPS
105+ to 106 lbs $ 33.12 UPS
106+ to 107 lbs $ 33.43 UPS
107+ to 108 lbs $ 33.78 UPS
108+ to 109 lbs $ 34.10 UPS
109+ to 110 lbs $ 34.48 UPS
110+ to 111 lbs $ 34.87 UPS
111+ to 112 lbs $ 35.22 UPS
112+ to 113 lbs $ 35.55 UPS
113+ to 114 lbs $ 35.75 UPS
114+ to 115 lbs $ 36.05 UPS
115+ to 116 lbs $ 36.49 UPS
116+ to 117 lbs $ 36.77 UPS
117+ to 118 lbs $ 37.10 UPS
118+ to 119 lbs $ 37.41 UPS
119+ to 120 lbs $ 37.66 UPS
120+ to 121 lbs $ 38.03 UPS
121+ to 122 lbs $ 38.33 UPS
122+ to 123 lbs $ 38.62 UPS
123+ to 124 lbs $ 38.93 UPS
124+ to 125 lbs $ 39.38 UPS
125+ to 126 lbs $ 39.66 UPS
126+ to 127 lbs $ 40.03 UPS

The shipping cost table outlines the estimated shipping costs for UK seller fulfilled returns. We reserve the right to adjust charges after they are initially posted, to reflect adjustments by the applicable carrier or other service provider.

Weight Carrier Shipping cost (Excluding VAT)
Up to 2 Kg Royal Mail £2.79
0 – 15 kg Hermes £2.75
Note: The rates are confidential. Disclosure, distribution or copying of the rates is prohibited under the terms of your Amazon Services Europe Business Solutions Agreement.

Items that exceed carrier stipulated weight and dimension limits, will not receive an Amazon generated prepaid return label. Ensure that item weight and dimension data are accurate in your inventory in Seller Central and or you can exempt these items from the prepaid label feature.

For more information, go to Request exemption from automatic return approvals.

Note: If there are excess items in the carrier system, you may be subject to additional charges.

Royal Mail parcel weights and dimensions: All parcels should not exceed:

  • Dimensions of 61cm in length, 46cm in width, and 46cm in height

Hermes parcel weights and dimensions: All parcels should not exceed:

  • Dimensions: 120cm length and combined dimensions cannot exceed 245cm. To calculate combined dimension add the two shortest dimensions and multiply them by two, add the length, and the total needs to be under 245cm; and
  • Weight: no parcel should weigh more than 15kg

Standard Returns Coverage:

Royal Mail is a maximum of £100.

Hermes liability cover is £20.

Frequently asked questions

Where can I find my invoice for returns ship methods purchased as part of Amazon Prepaid Return Label?

Hermes: You can find the invoices within Seller Central. Go to Reports > Tax Document Library > Seller Fee Invoices. Note that invoices issued on behalf of Hermes have the supplier name Grattan PLC.

Royal Mail: If you do not receive an invoice from Royal Mail, contact Selling Partner Support.

What happens if I change my VAT address?

If you change your VAT information, update this information via your account. Go to Settings, choose Account Info, in the Tax Information section click VAT Information. To change VAT address, go to Add a new address.

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