Sell on Amazon Sign in
This article applies to selling in: United States

Box content information for FBA shipments to Amazon

By providing box content information, you enable your products to move through the Fulfillment by Amazon (FBA) network more efficiently and become available for sale sooner. Sellers who have provided this information have seen their shipments received faster, and have experienced an overall increase in the accuracy of their inventory records.

We require sellers to provide accurate box content information for every box sent to Amazon. Box content information includes:

  • Unit quantity of each SKU per box
  • Expiration dates (if applicable)
  • Box weight
  • Box dimensions

You can choose to have Amazon manually process your box contents for you for a fee. To select this option, choose the Skip box information and apply manual processing fee option in the Prepare Shipment step of the shipment creation workflow. The manual processing fee is $0.10 per unit from January 1 through October 31, and $0.15 per unit from November 1 through December 31.

Important: Failure to provide accurate box content information may result in suspension, and a manual processing fee will be applied.

How to provide box content information

You can provide box content information using any one of the methods shown below. If your shipping processes do not support providing box content information, you can choose to skip that step and have Amazon manually process your shipment for a fee.

You must indicate in the shipment creation workflow which method you are using to provide box content information. If you do not indicate one of the methods above, the manual processing fee will be assessed.

Box content information is required even if your box contains a single SKU or single unit. If your entire shipment is packed in a single box, you do not need to provide SKU quantities.

For more information, watch Fulfillment by Amazon: Providing Box Content Information and go to Provide box content information.

Sign in to use the tool and get personalized help (desktop browser required). Sign in


Was this article helpful?
Thank you for your feedback
How can we improve this help page? Note: This form doesn’t create a support case. Please specify what you think is wrong with the content itself.
1000
What was helpful?
1000
Thanks again for your help!
Thank you for your feedback. If you have more questions, please Contact Us.

Reach Hundreds of Millions of Customers

Start Selling On Amazon


© 1999-2019, Amazon.com, Inc. or its affiliates