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This article applies to selling in: United States

Procedure for submitting a counter-notice pursuant to the DMCA

If one of your listings is removed due to a rights owner complaint of copyright infringement under the Digital Millennium Copyright Act (DMCA), and you believe that the content referenced in the complaint is not infringing, you can submit a counter-notice.

To submit a counter-notice, do the following:


  1. Go to Account Health >Policy Compliance >Received Intellectual Property Complaints.
  2. Locate the deactivation record for the product listings that you want to appeal, and click Appeal next to the record.
    Note: If you want to submit additional information, click View appeal next to the deactivation record. Click Submit additional information to submit the information necessary to reactivate your listings.

The counter-notice must include the following information:

  • The material that was removed or disabled, and the location where it appeared before it was removed or disabled
  • A statement by you declaring, under penalty of perjury, that you have a good faith belief that the material at issue was either misidentified or mistakenly removed
  • Your name, address, and telephone number
  • A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located, and that you will accept service of process from the person who provided the complaint set forth above (if you are located outside of the United States, you must state that you consent to the jurisdiction of any United States federal district court in which we may be found)
  • Your physical or electronic signature

Be aware that false statements in your written counter-notice may lead to civil or criminal penalties.

Once we receive a valid counter-notice, our copyright agent will forward the information to the party who filed the complaint (“claimant”). If the claimant does not file a lawsuit with respect to the content within 10 days, we will reinstate the content.

To learn more about our policies regarding intellectual property, see Intellectual Property Violations.

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