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This article applies to selling in: United States

Personal Electronic Mobility (E-Mobility) Devices

Important: If you supply products for sale on Amazon, you must comply with all federal, state, and local laws and Amazon policies applicable to those products and product listings.

Hoverboards/Electric Scooters

A hoverboard or an electric scooter is a self-propelled two-wheel electric device powered by an onboard battery pack with two wheels and a board between the wheels for the rider to stand and balance on. The user shifts his/her weight to move the device in the desired direction. There are no handlebars on self-propelled two-wheeled devices.

Monorovers/Electric Unicycles

A monorover or an electric unicycle (E-Unicycle) is a self-propelled electric device powered by an onboard battery pack with one or two centrally-located wheels with small platforms on either side for the rider to stand on during operation. The user shifts his/her weight to move the device in the desired direction. There are no handlebars on self-propelled two-wheeled devices.

Electric Skateboard (e-skateboard)

An electric skateboard has four wheels and has an added battery pack and power system to aid riders with added torque while travelling. An electric skateboard may have a handheld remote control to allow the rider to control the device during use.

Electric Scooter (e-scooter)

An electrical scooter may take a number of different forms: foldable scooters, kickstand scooters, and rideable scooters (e.g. mopeds). Electric scooters have limited range and a max speed of less than forty miles per hour. These products are popular for customers who wish to limit their carbon footprint while commuting, are not ready to make the commitment of an electric car, and have limited distances to travel.

Self-Balancing Personal Transport

A self-balancing transport device may have one or two wheels. These devices are powered by a rechargeable battery pack and use the shifting weight of the rider to balance the device. Common examples of self-balancing transport devices include Segway-branded products and OneWheel-branded products.

Electric Bicycle (e-bike, e-bicycle)

An electric bicycle, also called an e-bike, is a two-wheeled device used for personal transportation. Resembling an analog bicycle, these products have an added battery and power system to aid the rider with added torque when traversing elevated or rough terrain.

Electric Tricycle (e-trike, e-tricycle)

An electric tricycle is equivalent to an electric bicycle, but with the exception of an additional wheel.

Amazon may request e-Mobility safety documentation at any time to confirm compliance.

Who should submit documents?

If you are selling e-Mobility devices, you may be asked to provide documents to confirm the safety of your products. Amazon requires documentation that indicates testing compliance with standards or regulations for each product you are applying to sell.

How do I request approval to e-Mobility devices?

Amazon’s policies require that e-Mobility devices sold through the Amazon website meet specified certification standards. If you are contacted by Amazon, please submit the following information to hoverboard-listing@amazon.com:

  1. Company name
  2. Seller/Vendor ID
  3. Email address
  4. Phone number
  5. A list of ASINs you are applying to sell
  6. Product Images and Manuals, as applicable (images should include all relevant safety information, compliance markings, and product information)
  7. Test reports from an ILAC ISO 17025 certified laboratory confirming each product was tested to the requirements listed below:

Product Regulation/Standard Requirement
Hoverboards/Electric Scooters ANSI/CAN/UL 2272
Monorovers/Electric Unicycles ANSI/CAN/UL 2272
Electric Skateboard (e-skateboard) ANSI/CAN/UL 2272
Electric Scooter (e-scooter) ANSI/CAN/UL 2272
Self-Balancing Personal Transport ANSI/CAN/UL 2272
Electric Bicycle (e-bike, e-bicycle) ANSI/CAN/UL 2849, ANSI/CAN/UL 2272, or EN 15194
Electric Tricycle (e-trike, e-tricycle) ANSI/CAN/UL 2272
Note: You certify that all materials you subit are true, authentic, and accurate. Amazon may remove your selling privileges for failing to meet these safety requirements.
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