If you are a participant in the Amazon Business seller program, you can upload product documents directly here.
Product documents help business customers learn more about a product you are offering. They can view and download product documents when shopping on Amazon, which helps them make more informed buying decisions.
The product documents are visible to both customers on Amazon and business customers on Amazon Business. They can view and download product documents for any listing on which you have uploaded product documents.
Currently we support many different types of product documents (full list). The documents must be high-quality and clearly legible to the customer.
Product documents are displayed on the product detail page and are visible to customers within 24 hours. If you have questions, go to the Contact us page, and click Selling on Amazon to reach the Amazon Business support team.
To upload product documents, provide the SKU and the URL where the product documents are stored for the specific product. To learn more on how to add product documents, refer to the Add product documents Help page.
Once the file is successfully sent, you will see a message: We're uploading your product document(s). This may take a few minutes. If you do not see this message, go to the Contact us page, and click Selling on Amazon to reach the Amazon Business support team.
You can only delete documents uploaded by you. When you delete an attribution, we will remove your document contribution from the detail page.
The product documents were most likely uploaded for ASINs that are not in one of the categories that support product documents.
Please note that your product documents have been downloaded by Amazon, and will show up on the product detail page when the category is added to the product documents program.
In order to upload these documents, you will need to provide a “downloadable” URL, which is different from a “viewer” URL. Each document hosting service has a different syntax for “downloadable” URLs. For example, if you replace the www.dropbox.com with dl.dropboxusercontent.com, the URL will become downloadable. There are also websites available that will generate the “downloadable” URL, and some sellers have used them successfully.
This error occurs when the value provided in "Column A: SKU" does not match one of the SKUs in your inventory. Please check again to make sure you have provided a SKU and not an ASIN value.