These terms supplement your seller agreement and apply to your use of features Amazon makes available to enable the listing, sale, and fulfillment of customizable products (the “Customization Program”).
Approval is required to participate in the Customization Program. For more information, click here.
All customizable products must be: (i) free of defects and match all associated listing information, and (ii) compliant with all applicable laws, regulations, safety, and quality standards.
You, Amazon customers, or other third parties may make available images, illustrations, graphics, designs, fonts, text, or other content in connection with the Customization Program (“Customization Data”). If you receive an order for a customizable product that includes a third party’s Customization Data, you may use that Customization Data solely to fulfill that order, and may not retain it after the order has been fulfilled. You agree to verify that any Customization Data complies with the Customization Program Terms and Conditions, including that it does not infringe any third-party intellectual property rights or any Amazon policies (including policies for Restricted Products and Offensive Products).
You represent that you have all necessary rights to any Customization Data that you make available to us, and that your Customization Data does not infringe any third-party intellectual property rights or any Amazon policies (including policies for Restricted Products and Offensive Products). In addition to the rights and licenses you grant Amazon to Your Materials, you also authorize Amazon to enable customers to share images of products using Customization Data through websites, mobile applications, and other online points of presence.
You are not allowed to list the following products under the Customization Program - personal computers, laptops, computer towers, video game consoles, or tablets. This includes the refurbishing of the aforementioned base products.
When customers shop for customizable products on Amazon, they expect these products to be made-on-demand using the personal choices entered during the purchase process. Each custom field (for example, text input, image upload, or configuration option) the customer encounters when creating a customized product must serve the purpose of furthering the customization of the customer desired product. Any attempt to manipulate custom functionality in a manner which circumvents existing Amazon policies, or misrepresents customized products is prohibited. Prohibited behaviors include, but are not limited to:
Violations and misuse of the custom feature set might result in loss of the custom feature set with the inability to reinstate.
For more context and guidelines, see the Amazon Custom Listing Guide.