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This article applies to selling in: United States

Floor Loading Policy

While it is one of the most labor-intensive types of loading, you may not be able to avoid Floor Loading your products when shipping Less than Truckload (LTL), Full Truckload (FTL), or Full Container Load (FCL) deliveries to Amazon fulfillment centers.

When loading packed products directly on the floor, rather than using pallets or other containers, it takes longer for the fulfillment centers to process, which may impact your products availability for sale on Amazon and unload times. Carriers may also apply additional charges if your shipments require extensive handling.

Important: Failure to comply with FBA product preparation requirements, safety requirements, and product restrictions may result in the refusal of inventory at the Amazon fulfillment center, disposal or return of inventory, blocking of future shipments to the fulfillment center, or charging for preparation or for noncompliance at the fulfillment center. Please share these requirements with your carrier or vendor to ensure that they fully understand these requirements.

Load quality requirements


  1. All shipments should be properly secured using load bars/straps. It is the shipper's and the carrier's responsibility to ensure that shipments are loaded into a trailer in a manner that prevents the load from shifting during transit. When using Intermodal transportation (COFC), always use a load strap, never a load bar to secure loads.
  2. Floor-loaded freight should only be loaded into containers that are at least 243.84 cm tall and make sure that the overall height of the carton stack allows 3 inches of clearance from the top of the stack to the roof of the container.
  3. Ensure that all boxes (regardless of weight) comply with the clamp truck instructions listed below.

Example of a correctly staged floor loaded shipment

Important: If the load quality does not meet Floor Loading policy, your shipment may take longer to receive and you may be contacted about your shipment. Load quality issues may result in charges for unplanned services or refusal of shipments.

Clamp Truck Guidelines

Use these instructions to accommodate forklifts with hydraulic attachments that open and close around a load to squeeze and pick it up:

  • When loading the trailer, maintain at least 3 inches between stacks and between stacks and container walls.
  • Make sure that the overall height of stack allows 6 inches of clearance from the top of the stack to the roof of the container.
  • Arrange each tier to be uniform and aligned relative to the other tiers on the footprint so that all four sides of the freight stack can be safely accessed by a clamp truck. Tier heights may vary.
  • Use spacers between stacks to prevent them from shifting during transit. All shipments should be properly secured using load bars/straps. It is the shipper's and carrier's responsibility to ensure that shipments are loaded into the trailer in a manner that prevents the load from shifting during transit.

Slip sheet guidelines

When slip sheets are used instead of pallets, be sure to follow these instructions:

  • Insert slip sheets between the floor and product, as well as between layers. The overall height of the stack should allow 6 inches of clearance from the top of the stack to the roof of the container.
  • Use only slip sheets of industry-standard pallet size (40 inches by 48 inches).
  • Products exceeding 48 inches in length must be loaded along the length of the container or trailer.

Related guidelines

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