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Inbound Performance

The Inbound Performance report provides information about inventory you have shipped to Amazon fulfillment centers. View the Inbound Performance report.

Note: An Unplanned Prep Service fee will be charged for units requiring labels that are received with Barcode label missing. Visit Unplanned Service Fees for more information.

When a fulfillment center encounters a problem with receiving one or more of your products, we will notify you by e-mail and flag the problem within your Shipping Queue. You can also review problems in the Inbound Performance report. You can use this information to help determine for all of your shipments within the time frame covered by the report which products have had problems and follow the coaching instructions to correct related issues.

Below is an overview of information that may be reported in connection with receiving problems at Amazon fulfillment centers.

Online Header Download header Description
Date issue-resolution-date Date shipment problem was resolved.
Shipment Creation Date shipment-creation-date The date the shipment was created.
FBA Shipment ID fba-shipment-id ID for the shipment to the fulfillment center.
Merchant SKU sku Stock keeping units (SKUs) are unique blocks of letters or numbers that identify your products. SKUs are assigned by you as the seller.
FNSKU fnsku Unique identifier assigned by Amazon to products stored in and fulfilled from an Amazon fulfillment center.
ASIN asin Amazon Standard Identification Numbers (ASINs) are unique blocks of 10 letters or numbers that identify products. ASINs are assigned by Amazon. You can find the ASIN on the product detail page.
Title product-name The title of your product.
Problem problem-type Type of problem, for example, "barcode cannot be scanned" or "Item label missing."

See Type of Problem.

Quantity quantity Number of Units the problem applies to.
Fee Type fee-type One of the following:
  • First Instance
  • Unplanned Prep Services
  • Exempt
  • Refund
Fee Total fee-total The total amount we charged for the quantity shown on that line item.
Expected expected This is the number of units we expected you to send to Amazon fulfillment centers.
Received received This is the number of units we received from you.

To learn more about the defects covered as part of Inbound Performance Feedback, visit this help page.

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