This article applies to selling in: United States
How many items can a buyer include in one order?
The number of items a buyer can purchase is limited by the Shopping Cart capacity.
Shopping Cart
Buyer Shopping Carts can hold up to 1000 items combined for all unique items in cart. A cart can have 50 unique items.
- Example: 2 items with quantities of 500 each
- Example: 50 items with a quantity of 20 each
- Exception: 1 item only, with a quantity of up to 999
Sign in to use the tool and get personalized help (desktop browser required).
Related articles
- How do I add a product to an order?
- What happens when a buyer places an order?
- How will I know when I have a sale?
- What should I do when a buyer contacts me, but I didn't get a Sold, Ship Now email?
- What do I do if some of my orders are missing?
- Why am I no longer receiving order notification e-mails?
- How come my item was sold to two buyers?
- A buyer has asked me to ship an order to a different address. What should I do?
- Can I get a complete order report instead of an incremental one?
- Can I generate a report for orders older than 30 days?
- How many items can a buyer include in one order?
- What should I do if a buyer wants to return an item?
- How can I check my orders?
- What if a buyer says they didn't receive their order?
- What if a buyer returns the wrong item?
- How can I contact a buyer if there are issues with the order?
- What should I do if a buyer wants to cancel an order?
- If there are multiple items in a single order, can I issue a refund for just one of them?
- Why do I see canceled orders on the Manage Orders page?
Need more help?
