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This article applies to selling in: United States

How to receive good feedback with customer service

Customer service is the key to receive good feedback. It is one of the ways you can distinguish yourself from all other sellers selling on Amazon. Though price and selection are the primary parameters, customer service is one the key factors that will help you with customer engagement.

For more information on customer service, watch the following video tutorial.

The video addresses the following questions:

  • Why is customer service important?
  • What practices lead to good feedback?
  • How to get positive feedback with cancelled or returned orders?
  • How to deal if the customer is angry?
  • How to handle negative feedback?

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