Less than truckload (LTL) and full truckload (FTL) shipments, including
wrapped pallets, require additional preparations. Here is everything you and your
carrier are responsible for when sending large-volume shipments to Amazon.
The requirements for
individual boxes shipped to fulfillment centers also apply to boxes loaded on pallets
for transport by truck. For more information see Shipping and routing
What you need to
You are responsible for:
Using acceptable pallets
Building pallet shipments
Adhering to pallet label
Providing the bill of lading (BOL)
Scheduling a delivery
Providing your carrier with
Amazon reference IDs, shipment IDs, and tracking (PRO) numbers
For more information, see Seller requirements for LTL, FTL and FCL
What your carrier
needs to do
Make sure your carrier:
Has Amazon reference IDs,
shipment IDs, and tracking (PRO) numbers
Schedules delivery appointments in
advance for the expected shipment(s)
Adheres to the vehicle condition
For more information, see Carrier requirements for less than
truckload (LTL) and full truckload (FTL) deliveries.
Note: Carriers should only request advanced appointments once all
shipments that will be physically delivered have been determined. You can only request
up to 7 appointments for a single shipment.
Important: Multiple appointments for the same physical delivery or
providing incorrect shipment information may cause appointments to be deleted and delay
your shipment. For more information, see the “Dos & Don’ts” section on the Carrier
Central user manual.
Learn more about Shipment label requirements
Print the full set of labels. Because each label is unique, do not photocopy, reuse,
or modify labels for use on additional boxes.
All boxes must have shipment labels, and shipment labels must not include other
messaging. If you are reusing boxes from previous shipments, be sure to remove or
cover any other shipment labels, barcodes, or markings.
Shipment labels must be consistently placed in a way that is easy to see on side of
the box. Side placement is preferred.
Do not place shipment labels on the seam of the box where they could be damaged when
the box is opened, making the barcodes unscannable.
Whenever possible, place shipment labels no closer than 1.25 inches from any edge of
the box. The tape used to seal the box should not cover the shipment labels.
Additional Requirements for Amazon
If you are using one of Amazon's partnered carriers, you
must enter accurate dimensional data for your pallets. These dimensions are used to
calculate your freight class, which is used to provide an estimated shipping charge.
For more information, see Amazon Partnered Carrier options.
Note: Your actual shipping charges may be higher than the amount we estimate when you
create a shipment for the Partnered LTL/FTL program if the carrier determines that
your pallets weigh more than you indicated or that the freight class you provided is
Note: Note: Accurate cartonbox weight and dimensions are required
for all shipments, even if you opt to not provide box content information in Seller
Learn more about weight and measurement requirements.
Pallets are required for shipments sent with an Amazon Partnered carrier.
Pallts are prefered for non-partnered carriers as well, but if you must floor load your
shipment, see Floor loading policy
For units packed in boxes that are individually labeled for delivery by
parcel carriers (UPS, DHL, FedEX, or local partner services), see Small parcel
delivery to Amazon.