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This article applies to selling in: United States

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The first thing you need to do after registering your seller account is set up your account information, including your seller profile, payment and business information, selling plan, shipping and returns information, and your vacation status.

You should also update your Information & Policies section with information about your store, privacy policy, shipping rates and restrictions, and any custom Help pages, such as sizing charts or other product/category-specific details.

For full details, see Update your account information.

How do I set shipping rates for my products?

For BMVD (Books, Music, Video, and DVD) products, shipping rates are set by Amazon. For a table of credits, see Shipping rates for BMVD.

For non-BMVD products, your account is configured for default shipping rates. You also can set your shipping rates for most product lines by choosing an item/weight-based model or a price-banded model. For more information, see Set your shipping rates.

How do I permanently close my account?

If you choose to close your account, Amazon can't reactivate or reinstate it. For full details on ending your relationship with Amazon as a seller, see Close your seller account.

You can always choose to temporarily suspend your listings instead of permanently closing your seller account. For more info, see Listings status for vacations, holidays, and other absences.

How do I contact Seller Support?

When you have a question or a technical issue, we encourage you to use our online Help topics and tools to find your answers. You cannot call Seller Support directly, but using Contact us you can request an email or phone response.

Sign in to use the tool and get personalized help (desktop browser required). Sign in


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