With Multi-Channel Fulfillment (MCF), Amazon fulfills orders placed on one of your sales channels, other than an Amazon website, with inventory you send to our fulfillment centers. Other sales channels may include your own website, trade shows, social media, and more. You submit your MCF order information to Amazon, and we fulfill the order. Customer orders for items you sell on an Amazon website are not eligible for MCF, but can be fulfilled by Amazon using our standard FBA service.
You can submit MCF orders in three ways: one-at-a-time, in bulk, or via API.
Download the Fulfillment Request template to create your order request. There are 4 tabs in the template:
You can also submit Multi-Channel Fulfillment orders using the Fulfillment Outbound Shipment API section of Amazon Marketplace Web Service (Amazon MWS).
You can cancel any MCF order in Planning, Pending, or Processing status. You are not charged for MCF orders that are successfully canceled before they ship. If some of the items in an order have shipped, charges for the shipped items apply.