With Multi-Channel Fulfillment (MCF), Amazon fulfills orders placed on one of your sales channels, other than an Amazon website, with inventory you send to our fulfillment centers. Other sales channels may include your own website, trade shows, social media, and more. You submit your MCF order information to Amazon, and we fulfill the order. Customer orders for items you sell on an Amazon website are not eligible for MCF, but can be fulfilled by Amazon using our standard FBA service.
If you use MCF as a way to remove items from a fulfillment center, you won’t be eligible for lost or damaged reimbursements. Instead, create a removal order. For more information, visit Remove inventory (overview)
Expedited and Priority Orders placed after 1:00 p.m. EST will ship on the following business day. MCF orders for out-of-stock items or invalid addresses will appear as Unfulfillable on the Manage Orders
page. There is no charge for unfulfillable orders, but they will not be processed. You must submit a new MCF order when the item is in stock, or when you have a valid delivery address.
Submit a Multi-Channel Fulfillment order
You can submit MCF orders in three ways: one-at-a-time, in bulk, or via API.
Create MCF orders using the Fulfillment Outbound Shipment API
Important: You must be an Amazon MWS developer in order to send a Fulfillment
Outbound Shipment request.
You can also submit Multi-Channel Fulfillment orders using the Fulfillment Outbound Shipment API section of Amazon
Marketplace Web Service (Amazon MWS).
Preview potential fulfillment orders and view estimated shipping fees and shipping dates
based on shipping method.
Get detailed item-level, shipment-level, and order-level information for any existing
Return items to the fulfillment center that you fulfilled using Amazon MWS.
Cancel a Multi-Channel Fulfillment order
You can cancel any MCF order in Planning,
Pending, or Processing status. You are not
charged for MCF orders that are successfully canceled before they ship. If some of the items
in an order have shipped, charges for the shipped items apply.
Cancel MCF orders using the Fulfillment Outbound Shipment API