This article applies to selling in: United States

Why am I no longer receiving order notification e-mails?

As long as you have e-mail order notifications enabled in your Notification Preferences, Amazon Payments will send you a notice every time a new order is placed.

If you are no longer receiving these e-mails, you should make sure that:

  • E-mail order notifications are still enabled in your Notification Preferences found in the Settings drop-down menu.
  • You have received new orders since the e-mails stopped coming.
  • Any firewall or anti-spam software you have installed is not blocking these e-mails.

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