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This article applies to selling in: United States

What do I do if some of my orders are missing?

Use the Manage Orders page to search for the missing order. If the order appears in search results, make note of the purchase date and review your orders reports from that period. If the order is missing from your orders reports or does not show up in search results, please contact us and reference the missing order number.

Go to the Manage Orders page.

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