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English
中文
Deutsch
Español
Français
Italiano
日本語
한국어
ไทย
Tiếng Việt
हिन्दी
தமிழ்
português
繁体中文
This article applies to selling in:
United States
Help
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Manage orders
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The Manage Orders page
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Manage Orders FAQ
Manage Orders FAQ
Manage Orders FAQ
What should I do if I sell an item, and it is purchased again?
What does it mean when an order is Pending?
Can I wait until the money is in my checking account before I ship the item?
How do I add a product to an order?
What happens when a buyer places an order?
How will I know when I have a sale?
What should I do when a buyer contacts me, but I didn't get a Sold, Ship Now email?
What do I do if some of my orders are missing?
Why am I no longer receiving order notification e-mails?
How come my item was sold to two buyers?
A buyer has asked me to ship an order to a different address. What should I do?
Can I get a complete order report instead of an incremental one?
Can I generate a report for orders older than 30 days?
How many items can a buyer include in one order?
What should I do if a buyer wants to return an item?
How can I check my orders?
What if a buyer says they didn't receive their order?
What if a buyer returns the wrong item?
How can I contact a buyer if there are issues with the order?
What should I do if a buyer wants to cancel an order?
If there are multiple items in a single order, can I issue a refund for just one of them?
Why do I see canceled orders on the Manage Orders page?
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Related articles
Options for managing orders
Your orders list
View your orders
Pending Orders
Search orders
Order Reports
Manage Orders FAQ
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