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This article applies to selling in: United States

Truckload delivery to Amazon

Less than truckload (LTL) and full truckload (FTL) shipments, including wrapped pallets, require additional preparations. Here is everything you and your carrier are responsible for when sending large volume shipments to Amazon.

Note: The requirements for individual boxes shipped to fulfillment centers also apply to boxes loaded on pallets for transport by truck. For more information see Shipping and routing requirements.

What you need to do

You are responsible for:

  • Using acceptable pallets
  • Building pallet shipments
  • Adhering to pallet label requirements
  • Providing the bill of lading (BOL)
  • Providing your carrier with Amazon reference IDs, shipment IDs, and tracking (PRO) numbers

For more information, see Seller requirements for LTL, FTL and FCL deliveries.

What your carrier needs to do

Make sure your carrier:

  • Has Amazon reference IDs, shipment IDs, and tracking (PRO) numbers
  • Schedules delivery appointments in advance for the expected shipment(s)
  • Adheres to the vehicle condition requirements

For more information, see Carrier requirements for less than truckload (LTL) and full truckload (FTL) deliveries.

Note: Carriers should only request advanced appointments once all shipments that will be physically delivered have been determined. You can only request up to 3 appointments for a single shipment.
Important: Multiple appointments for the same physical delivery or providing incorrect shipment information may cause appointments to be deleted and delay your shipment. For more information, see the “Dos & Don’ts” section on the Carrier Central user manual.

Label Boxes

  • Print the full set of labels. Because each label is unique, do not photocopy, reuse, or modify labels for use on additional boxes.
  • All boxes must have shipment labels, and shipment labels must not include other messaging. If you are reusing boxes from previous shipments, be sure to remove or cover any other shipment labels, barcodes, or markings.
  • Shipment labels must be consistently placed in a way that is easy to see on side of the box. Side placement is preferred.
  • Do not place shipment labels on the seam of the box where they could be damaged when the box is opened, making the barcodes unscannable.
  • Whenever possible, place shipment labels no closer than 1.25 inches from any edge of the box. The tape used to seal the box should not cover the shipment labels.

Learn more about Shipment label requirements.

Additional Requirements for Amazon Partnered Shipments

If you are using one of Amazon's partnered carriers, you must enter accurate dimensional data for your pallets. These dimensions are used to calculate your freight class, which is used to provide an estimated shipping charge.

For more information, see Amazon Partnered Carrier options.

Note: Your actual shipping charges may be higher than the amount we estimate when you create a shipment for the Partnered LTL/FTL program if the carrier determines that your pallets weigh more than you indicated or that the freight class you provided is incorrect.
Note: Accurate box weight and dimensions are required for all shipments, even if you opt to not provide box content information in Seller Central.

Learn more about weight and measurement requirements.

Additional resources and requirements

Pallets are required for shipments sent with an Amazon Partnered carrier. Pallets are preferred for non-partnered carriers as well, but if you must floor load your shipment, see Floor loading policy .

For units packed in boxes that are individually labeled for delivery by parcel carriers (UPS, DHL, FedEX, or local partner services), see Small parcel delivery to Amazon.

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