Switzerland Value Added Tax (VAT) Frequently Asked Questions

Switzerland Value Added Tax (VAT) collection on remote services provided to Switzerland residents.

Subject to certain conditions, the Swiss Government requires non-resident companies providing remote services to collect Swiss VAT at a rate of 7.7% on these services when they are provided to Swiss residents. In this context, remote services provided by Amazon include the Selling on Amazon fees (listing/referral services) and subscription fees.

Should you wish Amazon to include your Swiss VAT number on your tax invoices, we kindly ask you to provide your Swiss VAT ID on Seller Central.

To provide Amazon with your Swiss VAT ID:

1. Log into Seller Central.
2. Under Settings, click Account Info.
3. In the section Tax Information, click VAT information.
4. From the list of countries, select Switzerland.
5. Type your VAT ID, for example, CHE-XXX.XXX.XXXMWST/TVA/IVA.
6. Click I accept and acknowledge all conditions set out in the Tax registration agreement.
7. Click Save.

To learn more, or understand how this may impact your Selling on Amazon account, visit the Swiss Tax Office website.

How does Swiss VAT apply to my selling account?

If you are a resident of Switzerland, Selling on Amazon fees (listing/referral services) charged to your selling account are subject to Swiss VAT at a rate of 7.7%.

I am no longer a resident of Switzerland, and I have updated all my information to reflect my current address. Can Amazon refund previously-charged Swiss VAT to my seller account?

Amazon is required to charge and remit Swiss VAT based on the information in your seller account. At the time the VAT was calculated and collected, Amazon had enough information to associate your account with Switzerland and cannot refund the Swiss VAT charged.

How do I obtain an Swiss VAT ID?

You may be eligible to register for a Swiss VAT ID online by visiting your local tax office website or consult your tax and legal advisor.

I am not an Swiss resident; will Amazon charge my account Swiss VAT on fees?

If you are not a resident of Switzerland, Selling on Amazon fees through your selling account will not be subject to Swiss VAT collection. Consult your tax advisor to help you understand if you have any VAT obligations in Switzerland.

How is Swiss VAT Charged?

Amazon will charge all Swiss sellers a standard rate of 7.7% VAT on Selling on Amazon fees.

I updated my information to reflect my current address, which is outside Switzerland. Why is Amazon continuing to collect Swiss VAT?

Amazon calculates Swiss VAT on fees when an order is placed, and collects it when an order is shipped. If the information you provided at the time of shipment indicated you were a resident of Switzerland, then Swiss VAT will have been collected. This might have occurred if there were pending orders before you updated your current address and payment information.

Go to Seller Account Information and review each section to ensure that all of your information is complete and accurate.

How do I receive a refund for previously-charged Swiss VAT on my seller account?

If you believe you were incorrectly charged, you may request a refund for previously-charged Swiss VAT.

To request a refund:

1. Contact Amazon Seller Support through the Contact us form.
   
   1. Click Selling on Amazon.
   2. Click Other issues and then Tax Questions.
   3. Under What are your tax questions, request a refund of the Swiss VAT charged to your seller account.
2. You will receive an update for your case when your request has been processed. The update will provide the estimated date when you can expect to receive a refund in your seller account if your request was approved.

Will Amazon provide me with an invoice for any Swiss VAT collected on Selling on Amazon fees?

Amazon will provide a monthly tax invoice to sellers who are charged Swiss VAT on their monthly subscription fees and Selling on Amazon fees. Your monthly invoice will be emailed to the primary email address we have on file for your seller account.

You can also view your monthly invoices by going to Seller Central > Reports > Tax Document Library > Seller Fee Tax Invoices

You will also see VAT on your listing/referral fees in your Seller Central Selling account, under the Order Details page.