Inbound performance feedback in Seller Central

Shipping queue and shipment summary

You can see the status of all your shipments in the Shipping Queue. If there are problems with a specific shipment, you will see a red notification in the Name column.

Click Track shipment then the Problems tab to see the following details.

• A list of merchant SKUs
• The problems associated with them
• The quantity of affected units
• Coaching level
• Fees (if applicable)

To see additional details and an image (if applicable) of the defect click Resolve Now/View Details.

Inbound performance summary and report

• Go to the Inbound Performance Summary tool to see your specific receiving issues
• See Inbound Performance Summary help page for an of overview of all problems related to your shipments
• See Inbound performance report for detailed, shipment-level information
• Please also see Inbound performance help page for additional information