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This article applies to selling in: United States

Inbound performance feedback in Seller Central

Shipping queue and shipment summary

You can see the status of all your shipments in the Shipping Queue. If there are problems with a specific shipment, you will see a red notification in the Name column.

Click Track shipment then the Problems tab to see the following details.

  • A list of merchant SKUs
  • The problems associated with them
  • The quantity of affected units
  • Coaching level
  • Fees (if applicable)

To see additional details and an image (if applicable) of the defect click Resolve Now/View Details.

Inbound performance summary and report

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