Sellers with warehouse inside and outside of Australia
I am an MFN seller and have warehouses inside and outside of Australia. What do I need to do?
To distinguish between orders fulfilled from inside Australia and orders fulfilled from outside Australia, and to allow compliance with Australian GST legislation, you must sign up for a second Selling on Amazon account on amazon.com.au to list your inventory that is fulfilled from inside Australia.
If you fulfill orders shipping to a customer in Australia from your warehouse located within Australia, you must create an amazon.com.au account and provide GST inclusive prices to comply with any GST obligations to the Australian Taxation Office (ATO).
If you fulfill orders shipping to a customer in Australia from your warehouse located outside of Australia, you can continue to list your inventory on amazon.com, provide GST exclusive pricing, and Amazon will calculate, collect, and remit any GST liability to the ATO.
How do I sign up for a new Selling on Amazon account on amazon.com.au?
If you are new to selling on amazon.com.au, you can visit the Linking accounts help page to review instructions on how to register for your new amazon.com.au selling account, and link your account to amazon.com. Linking accounts unifies your selling experience across Amazon’s international stores and lets you more easily manage and scale your global business.
If you are already selling on amazon.com.au, you can also visit the Linking accounts help page to review instructions on how to link your existing amazon.com.au account and amazon.com account.
On both of your Selling on Amazon accounts, navigate to Shipping Settings and then to General Shipping Settings. On this page, please add your accurate Ship-From location. You must provide Amazon with accurate information about where your order ships from. For example, your Ship-from location for items shipped from your warehouse located in Australia should be set to an address in Australia.
Do I need to pay an additional monthly subscription fee for my new amazon.com.au selling on Amazon account?
No. Linking accounts will limit your total monthly subscription fee for all your linked accounts to $39.99 (USD), or $49.95 (AUD). When you link accounts, you will pay the full fee for each region for the first month. After that, starting with the next monthly billing cycle, you will pay just $39.99 (USD) per month. You can see your fee discount in the transaction details section of your Payments report.
How does Amazon determine my Ship-From location and distinguish between items I export to Australia, and items I ship within Australia?
Amazon determines your Ship-From location using the Shipping Addresses set on Shipping Settings in your Selling on Amazon account. For sellers who ship to customers in Australia from both inside and outside of Australia, follow the above steps to create separate accounts, and provide the correct Shipping Address in the Shipping Settings for each account.
What happens if my Ship-From location is set to Australia but I am shipping an item from outside Australia?
You must provide Amazon with accurate information about where your order ships from. Failure to do so may result in Amazon incorrectly calculating the GST payable. Misrepresenting your Ship-From location may also have other consequences and result in action being taken by Amazon on your account, including termination of your seller account.
Items shipped from outside of Australia that do not include the required customs documentation and that have not had GST collected may be held up at customs and may be seized, incur delays, or be subject to fines or other consequences. In addition, if the buyer does not receive their order, you will not be paid for the sale.
