Image missing
This article applies to selling in: United States

Image missing

Image missing applies to the MAIN image.

If your images violate the Selling Policies and Seller Code of Conduct, we will suppress the product listing from search. If no image meets the Product image requirements, we may not consider them for display to customers until you provide compliant images. Every product on Amazon must have at least one image that is compliant with our policies and requirements.

If your images violate the Policies for editing detail pages, we will suppress the image. Specifically, you must not use an existing listing for a new version of a product. This includes changes in color, size, material, features, and product name. Instead, create a new product detail page for each new version. For example, a manufacturer updates its streaming media player by adding a new remote control with four buttons instead of two. This product is materially different from the older version and it must be listed as a new ASIN.

For more information, go to Product detail page rules.

To ensure your images are compliant, before submitting them, review the help pages Product image requirements or Technical image file requirements.

Note: Uploading an image doesn’t guarantee that it will be displayed. When images are received from multiple selling partners, Amazon will select the images that meet the style guides and standards, providing the best experience for customers. It means that we may select images that are different from those provided by Brand owners.

Note: You can't delete the main image because all ASINs require a main image. Instead, you can replace the main image with a new image. To replace the original main image, click the camera icon under the main thumbnail and then upload your new main image.

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