After you receive an order notification and ship the order, you must confirm the shipment.
The shipping confirmation template allows you to upload confirmation information for multiple orders in a single file.
If you are shipping from a non-UK or non-EU country, to customers in the UK or in EU countries, you must ship each order that is received under a single order number from the customer, in a single shipment. You must not divide a single order number into multiple shipments or combine multiple order numbers into a single shipment. If you do, this may affect customer experience (for example through additional tax collection) which in turn may affect your product reviews.
If you divide the shipments for the orders ship to UK or EU countries all shipments must be shipped from the same country as the first shipment. If you are unable to fulfill the second package from the same country, cancel the partial shipment. This is because the tax collection model is determined based on the ship from address provided for the first shipment. Further information on situations in which Amazon is required to collect and remit taxes by third party sellers is available here.
Not all fields are required. However, it is in your best interest to provide as much information as possible.
Field Name | Definition | Required | Accepted Values | Example |
---|---|---|---|---|
order-id | Unique identifying number for an order. This number is provided in your Orders report and the Manage Orders tool. | Yes | Alphanumeric text, 3-7-7 format | 058-3563777-5518068 |
order-item-id | Unique identifying number for an item in an order. This number is provided in your Orders Report and on the Order Details page in Manage Orders.
Note: This is not the same as the product ASIN. The order-item-id differs from order to order.
|
No | Alphanumeric text | 05835637773450 |
quantity | Item quantity included in this order if more than one unit of an item was ordered.
Note: If you divide an order, you must include a quantity in the shipping confirmation for each shipment so that customers know how many items to expect in each package when it arrives.
|
No | A positive integer | 1 |
ship-date | Date on which you shipped the order. | Yes | Format: yyyy-mm-dd | 2018-11-19 |
carrier-code (CarrierCode field in API) | Amazon's code for the shipping carrier that delivered the order, chosen from a drop-down menu.
Note:
If you are using an unlisted carrier, select Other and then enter the carrier name in the carrier-name field.
|
Yes | 4PX, A-1, AAA Cooper, ABF, Asendia, Best Buy, Blue Package, Canada Post, CEVA, China Post, Conway, DHL, DHL eCommerce, Estes, FedEx, Fedex Freight, FedEx SmartPost, First Mile, Hongkong Post, Hunter Logistics, India Post, JCEX, Lasership, Newgistics, Old Dominion, OnTrac, OSM, Pilot Freight, R+L, Roadrunner, Royal Mail, Saia, SF Express, SFC, StreamLite, UPS, UPS Freight, UPS Mail Innovations, Urban Express, USPS, XPO Freight, Yanwen, Yellow Freight, Yun Express, Other | Other |
carrier-name (CarrierName field in API) | Shipping carrier that delivered the order. Use only if carrier-code is Other. | Yes, only if carrier-code is Other. | Alphanumeric text, 1 to 50 characters | Any carrier not listed as an option under carrier code |
tracking-number | Shipping carrier's tracking ID for the order. | No | Alphanumeric text, 1 to 50 characters | 22344455 |
ship-method | Shipping method used to deliver the order. Best practice is to include the carrier name to ensure clarity. | No | Alpha-numeric text, 1 to 50 characters | |
transparency_code | The Transparency code for the ASIN if it is enrolled in the Transparency program. For orders with multiple units ("quantity" is greater than 1), you must provide Transparency codes for each unit. | No |
Alphanumeric text, in 2 possible formats: Format 1- Starts with AZ: or ZA: followed by 26 characters (total length is 29 characters). Format 2- Serialized Global Trade Item Number (SGTIN) with total length is 38 character |
Format 1 - AZ:QNZGH88J4RCWPF8EDY3ZACZKEE or Format 2 - 0100376204200301214P1OZMT7D8B81EMF4WW4 |
ship-from-address-name | The actual warehouse location/address from where the item was shipped. The warehouse name or business name used in the shipping template/address book in Seller Central. | No | Alphanumeric text, 50 character maximum | John Doe |
ship-from-address-line1 | The street address information of the warehouse location | No | Alphanumeric text, 60 character maximum | 4270 Cedar Ave |
ship-from-address-line2 | Additional street address information of the warehouse location | No | Alphanumeric text, 60 character maximum(Optional field) | Optional |
ship-from-address-line3 | Additional street address information of the warehouse location | No | Alphanumeric text, 60 character maximum (Optional field) | Optional |
ship-from-address-city | The ship from address city of the warehouse location | No | Alphanumeric text, 50 character maximum (Optional field) | Sumner Park |
ship-from-address- county | The ship from address district/city of the warehouse location | No | Alphanumeric text, 50 character maximum (Optional field) | Optional |
ship-from-address-state-or-region | The ship from address state/province of the warehouse location | No | Alphanumeric text, 50 character maximum (Optional field) | FL |
ship-from-postalcode | The zip code of the warehouse from where the item was shipped. | No | Alphanumeric text, 50 character maximum (Optional field) | 32091 |
ship-from-countrycode | The country from where the item was shipped. | No | ISO 3166 standard two-letter country code | US, GB |