Shipping costs for seller fulfilled returns

Return shipping charges are based on the package weight and dimensions measured by the carriers when delivering the product to the customer. If the package measurements are below 15 oz and 130 inches girth, the cost is based on the actual weight; if not, it is based on the billable weight, which is the greater of the actual weight or the dimensional weight (that is, package size in cubic inches divided by 166). We reserve the right to adjust charges after they are initially posted to reflect adjustments by the applicable carrier or other service provider.

UPS Large Package Surcharge: At minimum, a Large Package Surcharge of $122.50 will be applied to each returned UPS package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 130 inches or its length exceeds 96 inches. Large packages are subject to a minimum billable weight of 90 lb in addition to the Large Package Surcharge.

UPS Additional Handling Surcharge:At minimum, an additional Handling Surcharge of $15.31 may be applied to UPS return packages if:

• The outer shipping container is not fully encased in, or made of corrugated cardboard.
• The item is cylindrical-like, including, but not limited to barrels, buckets, cans, drums, mailing tubes or pails.
• The longest side of the package exceeds 48 inches, or its second longest side exceeds 30 inches.
• The actual weight of the package is greater than 50 lb.
• The combined length (longest side) plus girth [(2 x width) + (2 x height)] of the package exceeds 105 inches.
• Any other package that requires special handling, as determined by UPS in its sole discretion

UPS Maximum Limits: Packages with an actual weight of more than 150 lb, exceeding 108 inches in length, or exceeding a total of 165 inches in length and girth [(2 x width) + (2 x height)] combined, as measured to determine their billable weight, are not accepted for transportation.

If you sell items that exceed maximum limits, they should not receive an Amazon generated prepaid label. Ensure item weight and dimension data are accurate for your inventory in Seller Central.

The table below outlines the estimated shipping costs for seller-fulfilled returns.

Where can I find my invoice for returns ship methods bought as part of Amazon Prepaid Return Label?

Go to Reports > Tax Document Library > Seller Fee Invoices.

How can I change my VAT address in Seller Central?

If you change your VAT information, update it via your account. Go to Settings and choose Account Info. In the Tax Information section, click VAT Information. To change VAT address, go to Add a new address.