Amazon requires accurate box content information for each box sent to a fulfillment center. This information allows the fulfillment center to receive your shipment more quickly and make your inventory available for sale sooner. If you do not provide box content information, Fulfillment by Amazon (FBA) will assess a fee to manually process the contents of each box. For more information, visit FBA manual processing fee.
You can provide box content information to Amazon during the shipment creation process either through Seller Central or Amazon Marketplace Web Service.
The methods available for providing box content information depend on your selected shipment creation workflow.
|Workflow||Providing box content information|
Send to Amazon
|If you are packing single-SKU boxes or boxes that contain multiple units of the same SKU, select create packing template and enter Box content information including weights, dimensions, and prep and labelling instructions. Saving the SKU template enables you to reuse box content information whenever you replenish the SKU.|
|After preparing your shipment on step five of the Send/Replenish workflow, click Work on shipment. For Shipment packing options, you will be prompted to choose one of the following methods to provide box content information:|
|Amazon Marketplace Web Service||
To indicate which method you're using to provide box content information, call CreateInboundShipment or UpdateInboundShipment and set the IntendedBoxContentsSource of the InboundShipmentHeader to one of the available options: NONE, FEED, or 2D_BARCODE.
The default option is NONE.
If the value of IntendedBoxContentSource is NONE at the time a shipment is confirmed, the manual processing fee will be assessed when the fulfillment center receives your inventory.
If FEED or 2D_BARCODE is selected but box content information is not provided, your shipment will incur a manual processing fee. For more information, visit Amazon MWS documentation.
If your shipment contains oversize products that you place directly on a pallet instead of in a box, consider each oversize unit a single box with one unit. If your shipment also contains boxes, continue to label those boxes as you normally would. Place a pallet label on each of the four sides of your pallet so your shipment is received properly.
For more information, visit Expiration dates on FBA products.
Modifying your inventory fulfillment process to provide box content information would allow fulfillment centers to receive your shipments more quickly and make your inventory available for sale sooner. However, if your shipping process doesn’t support providing this information, select one of the multiple box options and select Skip providing box contents when asked how you would like to provide box content information. Amazon will then manually process your shipment for a fee.
All SPD boxes should:
Less than truckload (LTL) is for cases or boxes that are either secured on pallets or sent on a trailer or container. For LTL, the truck might contain shipments to other destinations. If your shipment qualifies for Full Truckload (FTL), the shipment will go directly to the fulfillment center. LTL and FTL shipments require an advance delivery appointment. For more information, see ‘Scheduling delivery appointments’ at Carrier requirements for LTL and FTL deliveries.
For products shipped by truck:
For more information, see Shipping and routing requirements, Shipment label requirements, and Seller requirements for LTL, FTL, and FCL deliveries.
The maximum number of boxes you can send in a shipment varies depending on your shipping method.
|Shipping method||Box limit|
|SPD (partnered carrier)||200|
|SPD (non-partnered carrier)||500|