The Amazon extended holiday return policy for 2020 allows orders shipped between October 1 and December 31 to be returnable through January 31, 2021. We automatically authorize returns on your behalf to reflect the extended holiday return policy. You can update the Returns & Refunds section of your seller detail page to advise customers of the extended holiday return policy.
To update the Returns & Refunds section, follow these instructions:
In Seller Central, under Settings, click Your Info & Policies.
Click the Returns & Refunds.
In the Returns & Refunds Help Content section, add your response to reflect the extended holiday return policy.