Subscribe & Save lets Amazon customers sign up for recurring, scheduled deliveries of products they use frequently. Subscribers get a discount of 5%, 10%, 15%, or 20% off their Subscribe & Save orders, as well as free shipping. Eligible FBA sellers can participate in Subscribe & Save by adding their FBA products to the program. See the Eligibility requirements below for details.
Subscribe & Save customers select the product, quantity, and frequency of delivery, and they get a 5% discount per subscription. Customers who receive products from five or more subscriptions in a month will get a 10% or 15% discount per subscription, depending on the product category. Amazon Family customers get a 20% discount on diapers regardless of the number of subscriptions. See the Eligible product categories and discounts below for more information.
Starting August 1, 2018, Subscribe & Save offers are also available to registered Amazon Business customers. Business customers can place Subscribe & Save orders using recurring deliveries. They get a 5% discount on Subscribe & Save orders regardless of the product category or number of subscriptions.
For more information about the customer program, see Subscribe & Save
By participating in the FBA Subscribe & Save program, you agree to the FBA Subscribe & Save terms and conditions.
If you are eligible, you can participate in Subscribe & Save by enabling the program in your account settings. Eligibility criteria include your sales history and seller performance metrics, among other factors. To participate, you must, at a minimum, have an FBA account that:
If the option to enable Subscribe & Save is not available in your account settings, you are not yet eligible for the program. You can become eligible by improving your in-stock ratio and overall performance metrics. The option will be added automatically to your account settings when you become eligible.
To enable Subscribe & Save in your account settings:
Subscriptions are available to customers in the following product categories at the discounts listed. Customers who subscribed to products before August 31, 2016, get a 15% discount on those subscriptions until they are discontinued. You must continue offering a 15% discount on your products to those customers.
|Product category||Discount for customers** receiving deliveries for 1-4 product subscriptions1 on the same delivery day in the same month to the same address||Discount for customers** receiving deliveries for 5 or more product subscriptions1 on the same delivery day in the same month to the same address|
|Health & Baby Care2||5%||15%|
|Automotive Parts & Tools||5%||10%|
|Home Tools & Home Improvement||5%||10%|
|Lawn & Garden||5%||10%|
1Subscriptions per month includes subscriptions for products sold by other sellers.
2Amazon Family customers get a 20% discount on diapers regardless of the number of subscriptions.
**The discount rates listed above do not apply for Amazon Business customers, who get a 5% discount on each product regardless of the category or number of subscriptions.
There are two types of Subscribe & Save orders:
You can see your Subscribe & Save orders in the Transaction View of the Payments report page.
Seller performance reviews are ongoing in order to ensure a positive Amazon customer experience. When evaluating performance, we consider such things as your ability to maintain inventory levels sufficient to meet customer demand, customer feedback, and Subscribe & Save order cancellations. Poor performance metrics may result in the suspension of your Subscribe & Save offers or your suspension from the Subscribe & Save program.