Use the Shipping Confirmation template to create a shipping confirmation file. Amazon uses the information you provide to update a customer’s account information with your fulfillment data.
Download the Shipping Confirmation Template.
After you receive an order notification and ship the order, you must confirm shipment. You can use the Shipping Confirmation template to upload confirmation information for multiple orders in a single file. This template includes validation macros that will help you successfully complete the template. You can choose whether to turn these macros on or off. We suggest that you keep them on until you learn how to use the template.
To prepare your Shipping Confirmation file:
Example: New data in the tracking-number field will overwrite the existing data in tracking-number.
Example: Leave the tracking-number blank so the previously uploaded data will remain (will not be overwritten nor nullified).
Example: Enter "NULL" into the tracking-field or leave it empty (blank) to delete and nullify the previously uploaded data.
Once you have finished adding shipping information, upload your file on the Upload Order Related Files page.
To upload your Shipping Confirmation file:
Not all fields are required. However, it is in your best interest to provide as much information as possible.
|Field Name||Definition||Required||Accepted Values||Example|
|order-id||Unique identifying number for an order. This number is provided in your Orders report and the Manage Orders tool.||Yes||Alpha-numeric text 3-7-7 format||058-3563777-5518068|
|order-item-id||Unique identifying number for an item in an order. This number is provided in your Orders Report and on the Order Details page in Manage Orders.
Note: This is not the same as the product ASIN. The
order-item-id differs from order to order.
|No||Alpha-numeric text 14 characters||05835637773451|
|quantity|| Item quantity included in this order if more than one unit of an item was ordered.
Note: If you split an order, you must include a quantity in the shipping confirmation for each shipment, so customers know how many items to expect in each package when it arrives.
|No||A positive integer||1|
|ship-date||Date that you shipped the order.||Yes||Format: yyyy-mm-dd||2005-11-19|
|carrier-code||Amazon's code for the shipping carrier that delivered the order, chosen from a drop-down menu. Note: If you are using an unlisted carrier, select "Other" and then enter the carrier name in the carrier-name field.||No||
|carrier-name||Shipping carrier that delivered the order. Use only if carrier-name is "Other."||No||Alpha-numeric text 1 to 50 characters||Roadway Express|
|tracking-number||Shipping carrier's tracking ID for the order.||No||Alpha-numeric text 1 to 50 characters||22344455|
|ship-method||Shipping method used to deliver the order. Best practice is to include the carrier name to ensure clarity.||No||Alpha-numeric text 1 to 50 characters||First Class - UPS FedEx Ground|