Partnered carriers can pick up pallets from locations that do not have dock doors or forklifts, as long as the shipment consists of fewer than 12 pallets and weighs less than 20,000 lb. Just ask the carrier to send a truck with a lift gate. If you ask for lift gate service, you may experience a delay in pickup depending on whether the carrier has a lift gate truck available right away.
Amazon uses multiple carriers and selects them based on their available capacity and cost. Because of this, sellers are not able to select a specific carrier for all their shipments. The Bill of Lading (BOL) and tender confirmation notification provide details about the confirmed carrier for your shipment.
Partnered carriers do not require a minimum number of pallets. If your small parcel shipment weighs more than 250 lb, the partnered carrier LTL service might be less expensive than other shipping options.
Yes. All you need are the shipment details while creating the shipment in Seller Central.
For example, if you want to use the partnered carrier small parcel delivery (SPD) service, you will need to know the number of boxes and the accurate weight and dimensions of each box to get an estimated rate and print shipping labels. Enter the manufacturer’s address as the ship from location. Once you print the labels, send them to your manufacturer.
Similarly, for the partnered carrier LTL service, you will need the number of pallets and the weight and dimensions of each pallet to get an estimated rate. When the BOL is ready in Seller Central, send it to your manufacturer and ask them to coordinate with the carrier for pickup. Be sure to provide your manufacturer the Amazon Reference Number (ARN) provided on your BOL, as this will be required for pickup and delivery requests.
Amazon does not schedule pickup for the partnered carrier SPD service. However, you can schedule pickup with your local UPS online or by phone. You will need the tracking ID.
Yes, you can get a confirmation receipt from UPS drivers. Drivers scan all packages at the seller’s location during pickup. This “origin scan” is the official record that the UPS has possession of the shipment, but you may want to get a confirmation receipt as well. You can see the origin scan as part of the tracking history on the Seller Central Shipment Summary page under the Track Shipment and Shipment Events tab, as well as on the shipment tracking tool on the UPS website.
Shipment weight is the actual weight of your shipment based on the weight per box that you provide in the shipment packing information. Dimensional weight reflects package density based on the carton dimensions that you provide in the shipment packing information. We use the higher of the two weights as the billable weight for small parcel shipments.
We estimate shipping cost based on the shipment packing information you provide (box weights and dimensions) and the billable weight. You are responsible for providing accurate shipment information and for the actual cost of the shipment. Providing inaccurate information may result in the blocking of future shipments to the fulfillment center, or an additional charge for noncompliance.
We estimate shipping cost based on the shipment packing information you provide (box weights, dimensions, and number of pallets) and the distance from your ship from address to the destination fulfillment center. The pallet packaging information determines your shipment’s freight class, which you can provide or have Amazon estimate for you.
You are responsible for providing accurate shipment information and for the actual cost of the shipment. Providing inaccurate information may result in the blocking of future shipments to the fulfillment center, or an additional charge for noncompliance. FTL shipments may provide you with lower rates.
Partnered carriers are not able to pick up from any ocean shipping terminal or port location. You will need to transfer your products to a shipping location outside of the terminal or port that can accommodate the carrier’s equipment.
Partnered carriers only cover shipments that are shipped to and from the 48 contiguous United States. For shipments that are sent from or to a region outside of the 48 contiguous United States, you will need to send your shipment with your own carrier.
We require that you provide specific dangerous goods information and documentation, even if your product is not regulated as dangerous goods. Dangerous goods are prohibited on partnered carrier shipments and you will need to send any shipment that contains dangerous goods with your own carrier. See Required dangerous goods information and documentation for more details.