Amazon Currency Converter for Sellers frequently asked questions

Amazon Currency Converter for Sellers is an optional service that allows Amazon sellers to receive the proceeds of their earnings into their local bank account if that account is located in a different country or region from the marketplace where they are selling.

Are there any additional fees for using Amazon Currency Converter for Sellers?

All fees and charges related to your use of Amazon Currency Converter for Sellers are included in the exchange rate. To view the exchange rate of the transfers received in your account, point to the estimated disbursement amount in the Payment summary page.

What are the different tiers and fees for sellers using Amazon Currency Converter?

Volume Based Fees (VBF) offers pricing to sellers that is based on the tier defined by their total processed volume (TPV) during the trailing twelve months. Tiers for sellers will be calculated monthly and automatically updated. The higher your TPV, the lower your fee. Your TPV is calculated based on your total disbursed volume regardless of whether you used ACCS, or another deposit method.

The different volume bands for each tier are outlined in the table below:

Tier	Annual USD	CNY Fees	Other ACCS Currencies Fees
Tier 1	≥10M	0.40%	0.75%
Tier 2	≥1M	0.50%	1.00%
Tier 3	≥500K	0.60%	1.25%
Tier 4	≥100K	0.70%	1.50%
Tier 5	≥10K	0.90%	1.50%
Tier 6	<10K	0.90%	1.50%

Where are Volume Based Fees available?

Volume Based fees are available for all currencies supported by Amazon Currency Converter globally with the exception of Amazon.tr, Amazon.sg, Amazon.ae, Amazon.co.br, and Amazon.sa. Sellers who are paid in CHF can use Amazon Currency Converter at a flat rate of 1.5% regardless of tier. Volume Based Fees do not apply to seller disbursements processed through Hyperwallet. Full list of currencies supported by Amazon Currency Converter for Sellers is located here.

Does my Volume Based Fees TPV include all my global accounts?

Your TPV by default is calculated individually based on your regional sales (EU, NA, FE). If you want Amazon to consider your global sales, you can link your regional accounts. If you link your accounts, then your TPV would be calculated based on the aggregates of your regional volumes (EU+NA+FE).

My bank is located in a different country/region from the Amazon marketplace I am selling on. How do I register my bank account?

Follow the same steps as for a bank located in the country or region of the Amazon marketplace you are selling on.

1. In the Settings menu, select Account info.
2. In the Payment information section, click Bank account information.
3. In the Deposit methods page, click Assign in the section for the marketplace you want to change.
4. Select Use a new bank account.
5. Fill in the requested bank account information with all fields completed accurately. Ensure that you read the terms and conditions of the Amazon Currency Converter for Sellers agreement, and then select the check box to confirm.
6. Click Submit.

Why are my identification or license numbers required for bank account registration?

Certain bank location countries (for example, China) require additional steps for identity verification driven by local regulations. If the information you provide (for example, national ID, business license, and account holder name) is invalid or does not match your bank’s records, your disbursement will be rejected and funds will return to your seller account.

If I register a bank account located in a different country/region from the marketplace I am selling on, how will I be paid?

Once your bank account is registered, all payments will be automatically made to that account in the local currency of the bank location country using Amazon Currency Converter for Sellers.

Do payments made using Amazon Currency Converter for Sellers take longer to arrive in my bank account?

No. However, the first payment after you add or change bank account details might be delayed up to 14 days.

What will appear on my bank statement when I receive payments from Amazon Currency Converter for Sellers?

Depending on your bank, the payment will have one of the following names: Amazon, HSBC, Souq, or Amazon and HSBC. Contact your bank if you need more information.

Why does the exchange rate used by Amazon Currency Converter for Sellers not match the one I see in newspapers?

The exchange rates you see in newspapers or other print media are generally wholesale or inter-bank rates. Amazon works to ensure our sellers receive a competitive exchange rate.

Which exchange rate will be applied to my payment?

Amazon Currency Converter for Sellers uses the exchange rate of the day the transfer to your bank account is initiated. For failed disbursements, this is the exchange rate of the day the transfer is re-initiated.

What are the tax implications of my earnings being converted into another currency before being transferred into my local bank account?

Amazon is not in a position to provide advice or comment about your tax obligations. Contact your tax advisor with questions about your specific circumstances.

Will I receive documents denominated in my local currency that I can give to local tax authorities?

All documents provided by Amazon will be in the functional currency of the marketplace on which you are selling.

Can I choose the currency for my disbursements?

Disbursements can only be made in the home currency of the country where the bank account is located. For example, if your bank account is located in the UK, then disbursements can only be made in GBP, even if your bank account is capable of accepting deposits in both GBP and EUR currencies.

How can I obtain a Foreign Inward Remittance Certificate (FIRC) for inward remittances entering India?

See our instructions for Selling from India.

Can I receive payment to a bank account that is not listed in the “Bank Location” drop-down menu?

No. Only the countries and regions that are present in the menu are supported.

Amazon Currency Converter for Sellers - FAQ

Countries/Regions and Currencies supported by Amazon for disbursement