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This article applies to selling in: United States

Appeal the restriction or removal of selling privileges

Selling privileges are commonly restricted or removed if a seller's account health does not adhere to our performance metrics and policies.

Note: See the Amazon Payments User Agreement for more information.

If your selling privileges have been restricted or removed, you might be able to appeal for their reinstatement by following these steps:

  1. In Seller Central, select Performance, then click Account Health.
  2. At the top of the Account Health page, click Reactivate your account.
  3. Enter the details of your plan of action in the form provided, outlining the steps you will take to correct the problems you identified. By providing a precise plan of action that effectively addresses the problems, you improve the chance that your selling privileges will be reinstated.
  4. Click Submit to send your completed appeal to Amazon.
  5. Watch your email for a decision from Amazon. After receiving your plan of action, we'll notify you of our decision by email, usually within 48 hours.

We review all appeals carefully. However, submission of an appeal does not guarantee reinstatement of your selling privileges.

You also have the option to continue listing your seller-fulfilled products by converting them to Fulfillment by Amazon (FBA). For details, see List products for Fulfillment by Amazon.

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