Appeal an account deactivation or listing removal

To sell on Amazon, you must adhere to our performance metrics and policies. Failure to do so may lead to the temporary deactivation of your account, removal of listings, or limit your use of the Merchant Fulfilled Network (MFN).

If your account has been deactivated or your listings have been removed, you can appeal for their reinstatement by following the steps below. If you believe your deactivation is an error, please follow the instructions within the page to provide an explanation.

1. In Seller Central, go to Performance and click Account Health.
2. At the top of the Account Health page, click Reactivate your account.
3. Follow the instructions within the page to submit your appeal. This can include submitting a questionnaire, acknowledging a violation, completing a quiz, or providing supporting documents. To learn more, see Complete an appeal questionnaire to reinstate selling privileges.
   
4. Click Submit to send your completed appeal to Amazon.

After submitting your appeal, monitor your email for a decision from Amazon. If you have received a response from Amazon for more information, click View Appeal from Account Health to submit additional documentation and information required in your next submission. Please expect a reply to your appeal within two days.