Try the tool below to create a removal order. Enter an FNSKU for a unit that you want to remove.
To fix a problem with an existing removal order, enter the removal order ID or batch ID.
You can remove inventory from a fulfillment center by submitting a removal order. Use one or more of the following options to remove your inventory:
A per-item fee applies. See FBA removal order fees.
Removal orders may take 90 days or more to process and leave the fulfillment center. Allow an additional two weeks for the carrier to deliver, after the shipment has left the fulfillment center. If there are problems with delivery, the carrier will attempt to contact you to resolve the problem. This process cannot be expedited. The fulfillment centers process each kind of removal in the order that they are created. We cannot expedite or prioritize any removal over the others. Large scale events like natural disasters and pandemics could also cause the removals process to take longer than expected.
Fulfillable inventory is available for purchase until we remove it. If you don't want it available for sale, close your listing. To learn more, go to "Close a listing" section in List products for Fulfillment by Amazon.
We cannot remove inventory in the following cases:
We ship returns only to you, your warehouse, your supplier, or your distributor. In addition, the following restrictions apply:
Removed inventory is packed and shipped to ensure safe transport of the units while minimizing packaging and transportation costs. Packing and shipping methods will depend on quantity, size and weight, and the current location of the inventory you wish to remove:
Removal orders can be shipped using small parcel carriers (ex. USPS, FedEx, UPS, Amazon) or freight carriers (ex. YRC/Roadway, Estes Express).
If a freight carrier ships your removal order, the following restrictions will apply:
We return case-packed inventory as individual items.
We may cancel a removal order once it is submitted, if the inventory isn't available for removal. For example, it may be part of a pending customer order.
If we cancel a removal order, submit another request. The reasons to cancel can be specific to the related product, If we cancel the second request, contact Selling Partner Support.
If you want to cancel a removal order that you submitted, go to Remove inventory from a fulfillment center.