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This article applies to selling in: United States

Remove inventory (overview)

Try the tool below to create a removal order. Enter an FNSKU for a unit that you want to remove.

To fix a problem with an existing removal order, enter the removal order ID or batch ID.

You can remove inventory from a fulfillment center by submitting a removal order. Use one or more of the following options to remove your inventory:

A per-item fee applies. See FBA removal order fees.

Removal order process

Typically, removal orders are processed in 14 business days. However, during the holiday season and peak removal periods, processing may take 30 business days or more.

Note: Once our carrier has picked up your removed inventory, it will contact your designated recipient to arrange delivery. If it cannot arrange delivery, an Amazon team member will contact you to help resolve the issue.

Fulfillable inventory is available for purchase until we remove it. If you don't want it available for sale, close your listing. See Close a listing in List products for Fulfillment by Amazon.

We cannot remove inventory in the following cases:

  • It is already scheduled for removal.
  • It is being processed for a pending customer order.
  • It is being shipped to another fulfillment center.
Note: When creating a removal order, you may notice that certain items cannot be removed. We will notify you with suggested action to take in order to successfully remove your inventory.

Removal order restrictions

We ship returns only to you, your warehouse, your supplier, or your distributor. In addition, the following restrictions apply:

  • Inventory cannot be shipped to PO, APO, FPO, or DPO boxes. To ship to an address outside of the United States, see International return providers.
    Note: This also applies if you have a Unified Account.
  • Inventory cannot be shipped to another fulfillment center.
  • Inventory cannot be used to send customer orders, gifts, or promotional items.
  • Inventory classified as non-transportable dangerous goods can only be disposed of.

Removal order packing and shipping

If your inventory is located in different fulfillment centers, your order may arrive in multiple boxes from different carriers.

We return case-packed inventory as individual items.

Canceled removal orders

We may cancel a removal order once it is submitted, if the inventory isn't available for removal. For example, it may be part of a pending customer order.

If we cancel a removal order, submit another request. If we cancel the second request, contact Seller Support.

If you want to cancel a removal order that you submitted, see Remove inventory from a fulfillment center.

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