This article applies to selling in: United States

Required removals

The Amazon Services Business Solutions Agreement requires that you remove all “unsuitable units” from Amazon fulfillment centers. We will notify you via automated email if you have any inventory you must remove.

Unsuitable units include those that are unsellable because the customer returned them in damaged condition. Check the FBA customer returns report for relevant returns to see if this is the reason your inventory is no longer sellable.

Unsuitable units will be removed on your behalf in accordance with your Automated unfulfillable settings. If you have not configured these settings, your unsuitable inventory will be disposed of at Amazon’s earliest discretion based on capacity, including immediately after returns evaluation. You will not be able to cancel a required removal order once it is created.

Important: Inventory removals are subject to a per-item fee. For more information, see FBA removal order fees.

To learn how to create a removal order, see Remove inventory from a fulfillment center. For information on automating removals, see Remove inventory automatically.

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