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This article applies to selling in: United States

Remove inventory from a fulfillment center

When you want to remove your inventory from an Amazon fulfillment center, you submit a removal order. You remove inventory from fulfillment centers by:

  • Creating a removal order (see Create a removal order later in this article)
  • Using the Recommended Removal report (see Create a removal order later in this article)
  • Setting up automatic removals (see Remove inventory automatically)
  • Removing inventory in bulk by uploading an inventory file (see Remove inventory in bulk)

Which method you use depends on the type and condition of the inventory you want to remove. These methods are not mutually exclusive.

Important: Amazon reserves the right to dispose of any inventory which poses a safety risk. Amazon holds unsellable and recalled inventory for 30 days, after which it is automatically disposed of if a removal request is not submitted. See Required Removals for more information. You will be notified by email prior to disposal for any Amazon-initiated disposals, and charged any associated disposal fees.

Removal fees are charged per item removed. For more information, see FBA removal order fees.

Create a removal order

You can begin creating a removal order from either the Manage Inventory page or the Recommended Removal report. You can select any inventory that you want to remove using the Manage Inventory page. The Recommended Removal report includes only that inventory which is subject to upcoming long-term storage fees.

  1. Do one of the following:
    • On the Manage Inventory page, select the items that you want to remove, and then select Create removal order from the Action on selected drop-down list.
    • On the Recommended Removal report, click Begin removal process. If Begin removal process doesn't appear on the report, you don't have inventory that we recommend you remove.
      Tip: If the recommended removal list spans multiple pages, a separate removal order must be created for each page.
  2. On the Removal order details page, under Method of removal, do one of the following:
    • Select Ship-to address to have your inventory returned to you. Type the address that you want the inventory shipped to.
      Important: Removal order returns cannot be:
      • Shipped outside of the 48 continental United States or to PO, APO, FPO, or DPO boxes
      • Shipped to another fulfillment center
      • Used to fill customer orders
      For more information, see Remove inventory (overview).
    • Select Dispose of to have your inventory disposed of at the fulfillment center.
    • Select Liquidate to liquidate your inventory using an Amazon subsidiary.
  3. For Set order ID, do one of the following:
    • Type a custom order ID.
    • Leave the field blank and an order ID will be created for you.
    Tip: When you create a removal order, save your removal order ID. It is helpful for tracking your removal order.
  4. Under Specify ordered SKUs/units, a list of selected items is displayed. To add more inventory to the list, in the Search and add items text box, type a title, MSKU, ASIN, or FNSKU, and click Search. Select the products you want to remove, and click Add selected.
  5. Under Fulfillable qty, specify the number of fulfillable units to remove.
  6. Under Unfulfillable qty, specify the number of unfulfillable units to remove.
  7. To remove an item from the list, select Delete.
  8. Click Continue.

Submit a removal order

After you create a removal order, on the Review and place order page, confirm that all of the information is correct before submitting your order.

  1. Under Items that will be removed, make sure that the items listed are the ones that you want removed. To change the items, click Change Units or Items.
  2. Under Fulfillable qty and Unfulfillable qty, verify the number of items that you want removed. To change the number of items, click Change units or items.
  3. Under Order summary, review the order ID, method of removal, and ship-to address and contact information. If you choose Ship-to address as the method of removal, be sure to confirm that the address and contact information are valid and accurate. Click Change if you want to modify the information.
  4. Under Shipping summary, review the shipping speed.
  5. Under Estimated fees, review the removal fees.
  6. Click Place order to accept the charges and complete the removal order. You can cancel your removal order by clicking Cancel order.
Important: By submitting a removal order, you agree to receive at your designated ship-to address all units that you have ordered to be removed. After you submit your removal order, the carrier will attempt to contact your designated point-of-contact at your ship-to address to arrange a delivery time. If (1) the carrier is unable to arrange a delivery time for these units with your designated point-of-contact (for example, because they cannot be contacted at the telephone number provided in your removal order); or (2) your designated point-of-contact is unavailable or refuses to receive these units at the delivery time arranged with the carrier, we will assume that your designated ship-to-address is incorrect, these units will be deemed abandoned, and we may dispose of them immediately, at your cost, without reimbursement to you, and without additional notice to you.

Cancel a removal order

You can cancel a removal order if the status of the order is Planning or Pending. If the status is Processing, you cannot cancel the removal order.

Cancelling a required removal order for unsuitable, unsellable, or stranded inventory is a violation of the FBA service terms. For more information, see Required removals.

  1. On the Manage Orders page, click Advanced search.
  2. In the Search drop-down list, select Order ID, and then type your removal order ID. Click Search.
  3. Under Status, confirm that the status is Planning or Pending.
  4. Under Action, click Cancel this order.

Important: Your removal order may already be in process before the cancellation request is received. Check back later to confirm that your removal order has been successfully canceled.

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