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This article applies to selling in: United States

Summary of shipment process

The Summary page provides an overview of your shipment contents, as well as tools for tracking carrier progress and the receiving process of your shipments after they arrive at fulfillment centers. If there are problems with your shipment, you will be notified on the Summary page and in the Shipping queue.

The Summary page consists of four tabs:

  • Shipment events: This tab lets you track your shipments from creation to closure. You can see the sequence of the shipment’s statuses on one page, along with information about the shipment’s location.
  • Track shipment provides tracking information about your shipment.
    • For small parcel delivery (SPD) using the Amazon Partnered Carrier program, you can track your shipments by box number, tracking ID, and carrier status. If you did not use the Amazon Partnered Carrier program, you are required to enter your tracking information on the Track shipment tab before the shipment is delivered, where available, so that Amazon can provide you with accurate shipment tracking information.
    • For less-than-truckload (LTL) and full-truckload (FTL) shipments using the Amazon Partnered Carrier program, you can track your shipment by freight number and your bill of lading (BOL). The Amazon-generated BOL is available no later than 8 am local time on the day of pickup. For LTL and FTL shipments outside of the Amazon Partnered Carrier program, a freight progressive number (PRO) will be required for every shipment before delivery, where available.
  • Shipment contents is a list of products included in your shipment and the number of items received when the shipment arrives at the fulfillment center.
  • Reconcile identifies discrepancies between what was listed in the shipment and what is received at the fulfillment center. Reconciliation of shipped inventory usually takes 16 to 30 days. In some cases, it will take up to 60 days. For more information, go to Reconcile your shipment.
Important: Providing carrier tracking information is required and helps Amazon better prepare to receive your inventory and make your products available for sale sooner. For faster receive times, make sure that the carrier tracking IDs correspond with the FBA box ID label on each box by reviewing the Track shipment tab on the Summary page.

  • For small parcel delivery, enter the tracking ID.
  • For LTL and FTL, enter your BOL and freight progressive number.

Use a barcode scanner to provide carrier tracking IDs

You can use a barcode scanner to provide carrier tracking IDs in Seller Central by scanning shipping barcodes from the box label. You can also scan barcodes from receipts and invoices. This feature is available only for small parcel shipments for which you have chosen to use your own carrier.

Note: If you are using an Amazon partnered carrier, you don't need to enter the carrier tracking ID information, because we will generate it for you. To view the tracking ID information, go to the Track shipment tab.

To use this feature, your barcode scanning device must support the Code 128 barcode format. This format is typically used by carriers such as UPS and FedEx.

To provide carrier tracking IDs using a barcode scanner, follow these steps:

  1. On the Track shipment tab, click the Carrier tracking ID text field.
  2. Position the barcode scanning device above the carrier tracking ID barcode on the box label.
  3. Click 'scan' on your barcode scanning device. The carrier tracking ID will then automatically appear in the text field on the Track shipment tab.
    Important: Most barcode scanning devices can be configured to automatically move the cursor to the next text input field, such as after you click "tab" or "enter." This is also supported on the Track shipment tab. If you are unable to configure the barcode scanning device, you can manually click the next text field on the Track shipment tab and continue to scan.
  4. Repeat steps 1 to 3 until you have finished scanning all box labels.
  5. Click Save all on the Track shipment tab.
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