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This article applies to selling in: United States

Send/replenish inventory: Prepare shipment to Amazon

This page provides information about completing the fifth step of the Send/replenish inventory workflow, preparing your shipment to Amazon. In this step, you can choose the shipping method and carrier, plan the number of boxes in your shipment, schedule and pay for your shipment, and print the required labels for your boxes or pallets.

Follow the requirements below to help ensure that your shipment is delivered to our fulfillment centers safely and on time.

Send/replenish inventory workflow steps:

  1. Set quantity for shipment to Amazon
  2. Prepare your products for FBA shipping
  3. Label products
  4. Review/view shipments to Amazon
  5. Prepare shipment to Amazon
  6. Summary of shipment process

Note: The number of boxes that you can send in a shipment varies depending on the shipping method you use.
  • Small parcel delivery (SPD) with an Amazon partnered carrier: 200 box limit.
  • SPD with a non-partnered carrier: 500 box limit.
  • Less than truckload (LTL) shipments: 5,000 box limit.

Modify or cancel a shipment

On the Prepare shipment page, you can make small modifications to your shipping plan. You can edit the number of units in a shipment by up to 5 percent above or below the original amount—up to six units. Your shipping fees will be updated automatically to match your revised shipping plan.

Important: If you want to change the number of units in a shipment by more than 5 percent above or below the original amount, or if you want to remove units from your plan after you have approved it, you must delete the shipping plan before you have begun shipping any portion of it, and create a new shipping plan with the correct quantity. Otherwise, you are required to send the items and quantity specified in the plan to the destinations specified in the plan.

For more information about the FBA shipment policy and the actions we may take if your shipments are not compliant with that policy, go to Deleted, misrouted, and incomplete shipments.

To delete or cancel a shipment, use the Delete shipment / Cancel shipment button at the bottom of the Prepare shipment page.

If you do not want to divide your shipments to multiple destinations, you can sign up for the FBA Inventory Placement Service and send all of your eligible inventory to a single receive or fulfillment center (see the Inventory placement exceptions section on that help page). When the shipment arrives, we route your products to different fulfillment centers for you. A per-item service fee applies.

Closing a shipment

Closing a shipment is not the same as canceling a shipment. A shipment is closed when all units have been received at the fulfillment center and there is no more activity for the shipment. This status is automatically designated by the fulfillment center system when all units have been received. Some shipments may remain in an open status for up to 90 days, pending audit, investigation, or claims. You can review shipment status, identify problems, and reconcile shipments on the Reconcile tab of the Summary page.

Tip: Make sure that you follow the Amazon shipment packaging requirements to help prevent damage to your products while they are in transit. For more information, go to Shipping and routing requirements.

For items packed in boxes that are individually labeled for delivery, see the Small parcel delivery section below. For boxes stacked on pallets or sent on a trailer or in a container, see the Less than truckload or full truckload section below.

Important: When you create your shipment, make sure to select the correct shipping method. Shipments that are sent using a different or multiple shipping methods or carriers could experience issues when you request a delivery appointment or could be refused at pickup. For more information about SPD and LTL/FTL appointments, see Carrier requirements for LTL and FTL deliveries.

Accurate box weight and dimensions are required for all shipments, even if you opt to not provide box content information in Seller Central. For more information, see Shipping and routing requirements.

Small parcel delivery

Small parcel delivery (SPD) is for items packed in shipping boxes that are individually labeled for delivery. Usually, these are smaller shipments that are sent via DHL, UPS, FedEx, or local postal services.

All boxes for small parcel delivery must:

  • Meet the shipping and routing requirements
  • Have an FBA shipment ID label and a carrier label
  • Not weigh more than 50 lb unless they contain a single oversize item that weighs more than 50 lb
  • Not exceed 25 inches on any side unless they contain a single oversize item that measures more than 25 inches
  • Be properly packed to arrive at the fulfillment center intact

In addition, the units inside each box must be prepped according to Amazon's packaging and prep requirements.

Important: Box weight and dimension policies are strictly enforced. Sending overweight or oversize boxes to the fulfillment center may lead to blocking of future shipments.
Note: There is a 1 lb minimum charge for partnered-carrier shipments. For shipments that weigh less than 1 lb, the minimum charge applies.

To complete your small parcel delivery request:

  1. Select Small parcel delivery (SPD) and specify whether you are shipping with an Amazon partnered carrier.
  2. Under Shipment packing, provide accurate information about the contents of each box, including the quantity of each ASIN in each box, the required weight and dimensions of the box, and any expiration dates. For more information, go to Provide box content information. Click Confirm.
    Important: Failure to provide accurate box content information could result in blocking of future shipments, and a manual processing fee will be applied.
  3. If you are using an Amazon partnered carrier, after you have added the box content information, click Calculate to get an estimate of your shipping charges. Select I agree to the terms and conditions, and then click Accept charges
    Important: If you want to change the shipping method or cancel the shipping plan after you accept the charges, you can click Void charges to obtain a refund for the shipping fees for that shipment.
  4. Select the label stock and click Print box labels. A PDF file is generated for you. You can open it with Adobe Acrobat Reader and print your labels immediately or save the file and print your labels later. Make sure you print the full set of labels. If you have selected an Amazon partnered carrier, there are two labels for each box in your shipment: an address label for the carrier and an FBA shipment ID label, which includes information that the fulfillment center uses to verify the arrival and contents of the box. FBA shipment ID labels are not used by carriers and cannot be used to ship your boxes. Make sure you put the correct label on each box. If you modify the number of boxes after you have already printed your labels, you must reprint the entire set of labels for your shipment. For more information, go to Shipment label requirements.
    Note: Each shipment ID label is unique and required. Do not photocopy, reuse, or modify labels for use on additional boxes. Not properly labeling your boxes could lead to blocking of future shipments.
  5. Apply the shipment ID labels to the boxes. If you are reusing boxes from previous shipments, remove or cover any other shipment ID labels or markings. Do not place labels on the box seam. Whenever possible, place shipment ID labels no closer than 1.25 inches from the edge of the box. The tape used to seal the box should not cover the shipment ID labels.
  6. Click Complete shipment to finalize and confirm your shipment.
    Important: Not completing your shipment and all necessary steps could result in delays, rejection of your shipment, or blocking of your shipment creation abilities.

Less than truckload or full truckload

Less-than-truckload (LTL) delivery is for cases or boxes secured on pallets, or sent on a trailer or in a container. For LTL, the truck might contain shipments to other destinations. If your shipment qualifies for full truckload (FTL) delivery, the shipment will go directly to the fulfillment center. LTL and FTL shipments require a delivery appointment. For more information, go to Carrier requirements for LTL and FTL deliveries.

For products shipped by truck:

  • Follow the packaging and prep requirements and the seller requirements for LTL, FTL, and FCL deliveries
  • All boxes on a single pallet must belong to the same shipment ID
  • Every box on a pallet must have a unique FBA shipment ID label. Do not photocopy, reuse, or modify labels for use on additional boxes
  • Total shipment weight must be no less than 150 lb
  • A single packed pallet must not exceed 1,500 lb for non-stackable pallets and 750 lb for stackable pallets
  • Pallets must be made of wood, GMA standard Grade B or higher, 40 x 48 inches, with 4-way access
  • Boxes on pallets must not overhang the pallet edge
  • Boxes must be secured to the pallet with plastic or stretch wrap
  • Single items that weigh more than 100 lb, or measure more than 80 inches long or 30 inches wide must be on their own pallet
  • Multiple boxes sold as a set that together weigh more than 100 lb must be on their own pallet
  • Pallets identified as stackable may be stacked by the carrier
  • Pallets are ideally 50 inches high (45 inches for boxes and 5 inches for the pallet) and stackable, as this is space efficient and maximizes trailer space. Non-stackable pallets cannot exceed 72 inches in height and are less space efficient.

For more information, go to Shipping and routing requirements, Shipment label requirements, and Seller requirements for LTL, FTL, and FCL deliveries.

To complete your less-than-truckload or full truckload request:

  1. Select Less than truckload (LTL) and specify whether you are shipping with an Amazon partnered carrier.
  2. Under Shipment packing, provide accurate information about the contents of each box, including the quantity of each ASIN in each box, the required weight and dimensions of the box, and any expiration dates. For more information, go to Provide box content information. Click Confirm.
    Important: Failure to provide accurate box content information could result in blocking of future shipments, and a manual processing fee will be applied.
  3. Click Generate box labels.
  4. Apply an FBA shipment ID label to the outside of each box so they will be visible when the pallet is unpacked at the fulfillment center. For more information, go to Shipment label requirements.
    Important: Each shipment ID label is unique and required. Do not photocopy, reuse, or modify labels for use on additional boxes. Not properly labeling your boxes could lead to blocking of future shipments.
    Note: The following steps apply when shipping with an Amazon partnered carrier. If you are not shipping with a partnered carrier, proceed to step 14.
  5. Enter the height of your fully packed pallets (50 inches is the ideal pallet and pack height), the weight of each pallet (maximum 1,500 lb for non-stackable pallets and 750 lb for stackable), and the total number of pallets.
  6. Specify whether your packed pallets are Stackable. Two stacked pallets cannot exceed 100 inches total in height (50 inches per pallet), and non-stacked pallets cannot exceed 72 inches.
  7. If you have pallets of differing heights and weights, click Add another row to add more pallet definitions. You can have up to 26 non-stackable and 52 stackable pallets per shipment.
  8. Under Freight-ready date, enter the date on which your shipment will be ready for pickup by 8 a.m. local time.
  9. Confirm that your contact information is correct. Make sure that your fax information is either blank or provides your fax number. To modify your contact information, click Change contact.
  10. Select your freight class from the Freight class drop-down list. If you do not know the freight class, select Estimate my freight class and we will estimate it for you.
    Important: If we determine that you are providing incorrect freight classes for your shipments, we may disable your ability to enter freight class and, instead, estimate your freight class for you. For more information about freight class, see Amazon partnered carrier freight class.
  11. Provide the declared value for your shipment.
  12. After you complete the pallet information, click Calculate to get an estimate of your shipping charge.
  13. Select I agree to the terms and conditions, and then click Accept charges.
    Important: If you want to change the shipping method or cancel the shipment after you accept the charges, you can click Void charges within one hour to void the shipping fees for that shipment.
  14. Under Shipping labels, enter the number of pallets that you are sending.
  15. Click Print pallet labels. Four copies of each FBA pallet ID label for each pallet in your shipment will be generated. The FBA pallet ID label includes information that the fulfillment center uses to verify the arrival of the shipment.
    Important: When you send your shipment with the Amazon Freight program, there are additional required Amazon carrier pallet ID labels. Each set of four Amazon carrier pallet ID labels is unique and must be applied with your FBA pallet ID labels. For more information, go to Amazon Freight LTL shipping service.
  16. Apply an FBA pallet ID label to the top-center of each of the four sides of every stretch-wrapped pallet in your shipment.
  17. Click Complete shipment to finalize and confirm your shipment.
    Important: Not completing your shipment and all necessary steps could result in delays, rejection of your shipment, or blocking of your shipment creation abilities.
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