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This article applies to selling in: United States

Prepare shipment to Amazon

The Prepare shipment page helps you ship your inventory to Amazon. Follow the requirements below to help ensure safe and on-time delivery to our fulfillment centers.

Preparing the shipment to Amazon is the fifth step in the six-step shipment creation process:


  1. Set quantity for shipment to Amazon
  2. Prepare your products for FBA shipping
  3. Label products
  4. Review/view shipments to Amazon
  5. Prepare shipment to Amazon
  6. Summary of shipment process

On the Prepare shipment page, you can make selections regarding shipping method and carrier, and plan the number of boxes that will make up the shipments you are preparing to send. As part of this step, you also schedule and pay for your shipment, as well as print all of the labels for your shipping boxes or pallets.

Note:

The number of boxes you can send in a shipment varies depending on the shipping method you use.

  • Small parcel delivery (SPD) with a partnered carrier: 200 box limit.
  • Small parcel delivery (SPD) with a non-partnered carrier: 500 box limit.
  • Less-than-truckload (LTL) shipments: 5,000 box limit.

Change, modify, add or delete items in a shipping plan

On the Prepare shipment page, you can make small modifications to your shipping plan. Your shipping fees will be automatically updated to match your revised shipping plan. There is a limit on the number modifications you can make to a shipping plan in the Prepare shipment page, so if you need to make additional changes beyond this limit:

  • Delete the shipping plan and create a new shipping plan with the correct quantity.

Cancelling a shipment

To delete a shipment plan use the Delete plan button at the bottom of the Send/replenish inventory page.

To cancel a shipment, use the Delete Shipment button at the bottom of the Prepare Shipment page.

Important: If you want to change a shipment plan after you have approved it, you must delete the entire shipment plan before you have begun shipping any portion of it. Otherwise, you are required to send the items and quantity specified in the plan to the destinations specified in the plan.

For more information about the FBA shipment policy and the possible actions we may take if your shipments are not compliant with that policy, see Cancelled, misrouted and incomplete shipments.

If you do not want to split your shipments to multiple destinations, you can sign up for the FBA Inventory Placement Service and send all of your eligible inventory to a single receive or fulfillment center that we designate. When the shipment arrives, we route your products to different fulfillment centers for you. A per-item service fee applies for the Inventory Placement Service.

Closing a shipment

Closing a shipment is not the same as cancelling a shipment. A shipment is closed when all units have been received at the FC and there is no more activity for the shipment. This status is automatically designated by the FC system when all units have been received. Some shipments may remain in an open status pending audit, investigation, or claims for up to 90 days. You may review shipment status, identify problems, and reconcile shipments on the Reconcile tab of the Summary page.

Tip: Make sure you follow the Amazon shipment packaging requirements to help prevent damage to your products while in transit. For more information, see Shipping and routing requirements.

For items packed in boxes, see the Small parcel delivery (SPD) section on this page.

For boxes stacked on pallets, see the Less-Than or Full Truckload (LTL/FTL) section on this page.

Important: Items packed in boxes that are stacked on pallets for transport by truck must adhere to Amazon's Shipping and routing requirements.

Small parcel delivery (SPD)

Small parcel delivery (SPD) is for items packed in individual boxes, and the shipping boxes individually labeled for delivery.

Important: All boxes for small parcel delivery must:
  • Meet the shipment and routing requirements
  • The units inside each carton must be prepped according to the Packaging and prep requirements page.
  • Have an FBA shipment label and a carrier label
  • Not weigh more than 50.00 lb unless they contain a single oversize item that weighs more than 50.00 lb
  • Not exceed 25.00" on any side
  • Be properly packed to arrive at the fulfillment center intact
Important: Carton weight policies are strictly enforced. Sending overweight cartons to the fulfillment center may lead to blocking of future shipments.
Tip: There is a 1 lb minimum charge for partnered-carrier shipments. For shipments that weigh less than 1 lb, the minimum charge applies.

To complete your small parcel delivery request:

  1. Select Small parcel delivery (SPD) and your preferred carrier.
  2. Under Shipment packing, provide information about the contents of each box, including the quantity of each ASIN in each box, the weight and dimensions of the box, and any expiration dates. For more information, see Provide box content information. Click Confirm.
  3. If you are using an Amazon partnered carrier, after you have finished adding the boxes, click Calculate to get an estimate of your shipping charge. Select I agree to the terms and conditions, and then click Accept charges.
    Important: If you want to change the shipping method or cancel the shipping plan after you accept the charges, you can click Void Charges (and obtain a refund of the shipping fees for that shipment). A Small Parcel Delivery (SPD) must be voided or cancelled within 24 hours after submitting a shipment request and before sending any shipment in that shipment plan.
  4. Select the label stock and click Print box labels. A PDF file is generated for you. You can open it with Adobe Acrobat Reader and print your labels immediately or save the file and print your labels later. Make sure you print the full set of labels. If you have selected an Amazon's partnered carrier, there are two (2) labels for each box in your shipment: an address label for the carrier, and an FBA shipping label, which includes information the fulfillment center uses to verify the arrival and contents of the box. Make sure you put the correct label on each box. If you modify the number of boxes after you have already printed your labels, you must reprint the entire set of labels for your shipment.
    Important: Each shipment ID label is unique and required. Do not photocopy, reuse, or modify labels for use on additional boxes.
  5. Affix the FBA shipment labels to the boxes.
    If you are reusing boxes from previous shipments, remove or cover any other shipment labels or markings. Do not place labels on the box seam. Whenever possible, place shipment labels no closer than 1¼" from the edge of the box. The tape used to seal the box should not cover the shipment labels.

Less-than or full truckload (LTL/FTL)

Less than truckload (LTL) is for cases or boxes secured on pallets labeled for delivery. For LTL, the truck might contain shipments to other destinations. If your shipment qualifies for Full Truckload (FTL), the shipment will go directly to the fulfillment center. LTL and FTL shipments require a delivery appointment. For more information, see Scheduling advanced delivery appointments.

Important: For products shipped by truck:
  • Follow the shipment packing requirements
  • All boxes on a single pallet must have the same shipment ID
  • Every box on a pallet must have a unique FBA label. Do not photocopy, reuse, or modify labels for use on additional boxes
  • Total shipment weight must be no less than 150.00 lb
  • Single packed pallet weight must not exceed 1,500.00 lb
  • Pallets must be made of wood, GMA standard Grade B or higher, 40" x 48", with 4-way access
  • Boxes on pallets must not extend more than 1" beyond the pallet
  • Boxes must be secured to the pallet with plastic or stretch wrap
  • Items weighing more than 100.00 lb., longer than 80.00", or wider than 30.00" must be on their own pallet
  • Multiple boxes sold as a set that together weigh more than 100.00 lb. must be on their own pallet
  • Pallets identified as stackable may be stacked by the carrier
For more information, see Shipping and routing requirements and Truckload (LTL/FTL) packing requirements.

To complete your Less-Than or Full Truckload request:

  1. Select Less Than Truckload (LTL) and your preferred carrier.
  2. In the Shipment packing step, follow the directions to provide box content information for each of your boxes.
    Box content information includes the quantity of each ASIN per box, the box weight and dimensions, and expiration dates (if applicable).
  3. Click Print box labels.
  4. Affix a label to the outside of each box so they will be visible when the pallet is unpacked at the fulfillment center.
  5. Type the height of your fully packed pallets (72.00" maximum), the weight of each pallet (1,500.00 lb maximum), and the total number of pallets.
  6. Select Stackable pallets if your packed pallets can be stacked.
  7. If you have pallets of differing heights and weights, click Add another row to add more pallet definitions.
  8. Under Freight-ready date, enter the date that your shipment will be ready for pick-up.
  9. Confirm that your contact information is correct. To modify your contact information, click Change contact.
  10. Select your freight class from the Freight class drop-down list. If you do not know the freight class, select Estimate my freight class and we will estimate it for you.
  11. After you finish adding the boxes, click Calculate to get an estimate of your shipping charge.
  12. Select I agree to the terms and conditions, and then click Accept charges.
    Important: If you want to change the shipping method or cancel the shipping plan after you accept the charges, you can click Void Charges (and obtain a refund of the shipping fees for that shipment). A Less-Than or Full Truckload (LTL/FTL) must be voided or canceled within an hour of submitting a shipment request and before sending any shipment in that shipment plan.
  13. Click Generate box labels. A PDF file is generated for you. You can open it with Adobe Acrobat Reader and print your labels immediately, or save the file and print your labels later. Make sure you print the full set of labels.
    Important: Each shipment ID label is unique and required. Do not photocopy, reuse, or modify labels for use on additional pallets.
  14. Under Shipping Labels, enter the number of pallets you are sending.
  15. Click Print Pallet Labels. Four (4) copies of each FBA shipping label for each pallet in your shipment will be generated. The FBA shipping label includes information the fulfillment center uses to verify the arrival and contents of the shipment. If you modify the number of pallets after you have already printed your labels, you must reprint the entire set of labels for your shipment.
  16. Affix an FBA shipping label to the top-center of each of the four sides of every stretch-wrapped pallet in your shipment.
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