On this page, you will learn what is required of you, the FBA seller, for less than truckload (LTL) and full truckload (FTL) deliveries to Amazon fulfillment centers. You’ll also be able to download help guides for ocean full container load (FCL) deliveries.
A single LTL shipment cannot exceed 5,000 boxes. To ship more than 5,000 boxes, you must create a second shipment.
All partnered carrier shipments not delivered by small parcel carriers must be loaded on pallets. For non-partnered carrier shipments that cannot be sent on pallets and need to be floor loaded, see the floor loading policy.
Watch this brief video for more information about building a pallet.
Each carton on the pallet must comply with Amazon's shipment packaging requirements.
Assembly: The units on each pallet must all belong to one shipment ID. Place shipping boxes that are intended to be sold together, such as a set, and that weigh more than 100.00 lb on a single pallet (one sellable unit on each) or clamp them together. Single, non-clampable shipping boxes or units, such as furniture, that weigh more than 100.00 lb, are more than 80.00 inches long, or are more than 30.00 inches wide should be placed on their own pallet.
Weight and height: Total weight of the pallet must not exceed 1,500.00 lb. Single pallets must not be higher than 72.00 inches, including the height of the pallet, unless a single unit is taller than 72.00 inches. A single pallet can be up to 98.00 inches, including the height of the pallet, if it conforms to the "clampable" instructions outlined in the Floor Loading Policy.
Stacking and wrapping: Stage boxes using only standard pallet stacking requirements. Do not bundle shipping boxes using bags, elastic, or extra straps. The contents must not overhang the pallet edge.
All pallets must be wrapped in clear plastic stretch wrap with a "do not break stretch wrap" or "do not break down" notification to the carrier. The stretch wrap must completely hold the product to the pallet to prevent shifting during transit. The stretch wrap should not be used to stabilize the load on the pallet; the contents should be stable once the stretch wrap is removed.
Labeling: Every box on the shipment must have a unique Shipment ID label that complies with Amazon's shipment label requirements. Wrapped pallets must have shipment labels placed on all four sides on the outside of the stretch wrap.
Loading: The overall height of the pallets must allow 6 inches of clearance from the top of the stack to the roof of the container. Allow for at least 3 inches between container stacks and walls while in transit by using air bags to ensure stability, non-metal straps, or a safety net to prevent the load from shifting or falling.
Amazon fulfillment centers accept double-stacked pallets provided they are safe to load and unload and do not cause product damage during transit. You can double stack pallets as needed to maximize freight efficiency. Follow these guidelines for double-stacked pallets:
For each LTL/FTL shipment you create in your shipping queue, you must provide a valid bill of lading (BOL) to the carrier, so it can schedule a delivery appointment. Shipment BOLs that do not meet the requirements listed below will be refused upon delivery. For Amazon-partnered LTL/FTL shipments, a BOL will be generated on the morning of the pickup date and is available in the Track Shipment tab of the Shipment Summary.
Follow these guidelines when filling out the BOL form provided by your carrier. Information must be printed, NOT handwritten. We encourage use of a standard BOL template, which helps ensure that your shipment is easy to identify and receive in a timely manner. If your carrier does not provide a template, make sure your BOL includes the following information:
Include the BOL number on the shipping container or pallet label. This allows for quick freight verification upon delivery to the Amazon fulfillment center.
Amazon fulfillment centers accept ocean full container load (FCL) shipments provided they are safe to unload and do not cause product damage during transit. Download the FBA Ocean Container Preparation Guidelines (English and Chinese versions) to print out and share with your supplier or factory, or for yourself.