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This report shows replacements issued to customers for completed orders.
View the Replacements report.
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Please allow 24 hours for the report to be updated.
Online Header | Download Header | Description |
Date | shipment-date | DD-MON-YYYY. Date of free replacement shipment |
Merchant SKU | sku | Seller’s item identifier |
ASIN | asin | Amazon Standard Inventory Number |
Warehouse ID | fulfillment-center-id | Fulfillment center shipping this unit. |
Original Warehouse ID | original-fulfillment-center-id | Original fulfillment center shipping free replaced item. |
Quantity | quantity | Units shipped in replacement shipment |
Replacement Reason Code | replacement-reason-code | Reason for replacement: see Free Replacement Reasons |
Replacement Customer Order Id | replacement-customer-order-id | Order ID of the replacement order |
Original Customer Order ID | original-amazon-order-id | Order ID of original shipment |
Code | Reason |
0 | Other |
1 | Was lost |
2 | Defective |
3 | Damaged in shipping |
4 | Shipped wrong item |
5 | Item missing from shipment |
6 | Lost by shipper |
7 | Catalog error/wrong item ordered |
8 | Shipped to wrong address |
9 | Delivery problem (correct address) |
10 | Damaged due to DC/FC handling |
11 | Shipment in cleanup: item not received |
12 | Policy exception/customer error |