This article applies to selling in: United States
Replacements report (overview)
| Policies and Requirements | Features and Fees | Managing FBA Inventory | Business Analytics | Resources |
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This report shows replacements issued to customers for completed orders.
View the Replacements report.
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Please allow 24 hours for the report to be updated.
Field Definitions
| Online Header | Download Header | Description |
| Date | shipment-date | DD-MON-YYYY. Date of free replacement shipment |
| Merchant SKU | sku | Seller’s item identifier |
| ASIN | asin | Amazon Standard Inventory Number |
| Warehouse ID | fulfillment-center-id | Fulfillment center shipping this unit. |
| Original Warehouse ID | original-fulfillment-center-id | Original fulfillment center shipping free replaced item. |
| Quantity | quantity | Units shipped in replacement shipment |
| Replacement Reason Code | replacement-reason-code | Reason for replacement: see Free Replacement Reasons |
| Replacement Customer Order Id | replacement-customer-order-id | Order ID of the replacement order |
| Original Customer Order ID | original-amazon-order-id | Order ID of original shipment |
Free Replacement Reasons
| Code | Reason |
| 0 | Other |
| 1 | Was lost |
| 2 | Defective |
| 3 | Damaged in shipping |
| 4 | Shipped wrong item |
| 5 | Item missing from shipment |
| 6 | Lost by shipper |
| 7 | Catalog error/wrong item ordered |
| 8 | Shipped to wrong address |
| 9 | Delivery problem (correct address) |
| 10 | Damaged due to DC/FC handling |
| 11 | Shipment in cleanup: item not received |
| 12 | Policy exception/customer error |
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Related articles
- FBA customer returns report (overview)
- Replacements report (overview)
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