You can use one or more of the following options to remove inventory from a fulfillment center:
A per-item fee applies. For more information, go to FBA removal order fees.
Which method you use depends on the type and condition of the inventory you want to remove. They are not mutually exclusive. You can have your inventory returned to you or your designated recipient. Alternatively, if you don't want to have the inventory returned to you, you can request that we recycle it or dispose of it at the fulfillment center.
You can also choose to recover value from your excess and customer-returned inventory through our Value-recovery services.
To learn more about removing your FBA inventory, watch this Seller University video:
Removal orders may take 90 days or more to process and leave the fulfillment center. After the shipment has left the fulfillment center, allow an additional two weeks for the carrier to deliver. If there are problems with delivery, the carrier will attempt to contact you to resolve the problem. This process cannot be expedited. The fulfillment centers process each removal order in the order that they are created. We cannot expedite or prioritize any removal order over the other. Large scale events like natural disasters and pandemics could also cause the removal process to take longer than expected.
Fulfillable inventory is available for buying until we remove it. If you want to make it unavailable immediately, close your listing. To learn more, go to List products for Fulfillment by Amazon.
We ship returns only to you, your warehouse, your supplier, or your distributor. In addition, the following restrictions apply:
Removed inventory is packed and shipped to ensure safe transport of the units while minimizing packaging and transportation costs. Packing and shipping methods depend on the quantity, size and weight, and the current location of the inventory you want to remove:
Removal orders can be shipped using small parcel carriers, such as USPS, FedEx, UPS, or Amazon, or freight carriers, such as YRC/Roadway, Estes Express.
If a freight carrier ships your removal order, the following restrictions apply:
We may cancel a removal order if the inventory isn't available for removal, for example, when it’s part of a pending customer order.
If you disagree with our decision on canceling a removal order, submit another request. The reasons to cancel can be specific to the related product. If we cancel the second request, contact Selling Partner Support.
If you would like to cancel a removal order that you submitted, go to Remove inventory from a fulfillment center.