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This article applies to selling in: United States

Truckload delivery to Amazon

Less than truckload (LTL) and full truckload (FTL) shipments, including wrapped pallets, require additional preparations. Here is everything you and your carrier are responsible for when sending large-volume shipments to Amazon.

Note: The requirements for individual boxes shipped to fulfillment centers also apply to boxes loaded on pallets for transport by truck. For more information see Shipping and routing requirements.

What you need to do

You are responsible for:

  • Using acceptable pallets
  • Building pallet shipments
  • Adhering to pallet label requirements
  • Providing the bill of lading (BOL)
  • Scheduling a delivery
  • Providing your carrier with Amazon reference IDs, shipment IDs, and tracking (PRO) numbers

For more information, see Seller requirements for LTL, FTL and FCL deliveries.

What your carrier needs to do

Make sure your carrier:

  • Has Amazon reference IDs, shipment IDs, and tracking (PRO) numbers
  • Schedules delivery appointments in advance
  • Adheres to the vehicle condition requirements

For more information, see Carrier requirements for less than truckload (LTL) and full truckload (FTL) deliveries.

Additional resources and requirements

Pallets are preferred. If you must floor load your shipment, see Floor loading policy. For small parcels, see Small parcel delivery to Amazon.

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