At no extra charge, the FBA Export program can help you expand your business to more than 100 countries and regions.
Most sellers are enrolled automatically in FBA Export by default. To check your FBA Export enrollment status, click Fulfillment by Amazon in the Settings drop-down menu and go to the Export Settings group.
You can enable or disable FBA Export in Export Settings at any time.
By using FBA Export, you authorize Amazon to sign a commercial invoice on your behalf for each FBA Export shipment. This commercial invoice will itemize and describe the contents of the shipment and authorize brokers and other third parties to execute additional documents necessary for the export of your products.
You can change the FBA Export settings to meet your business needs by excluding countries, excluding products, or excluding some products from some countries.
To exclude countries:
To exclude individual products from some or all countries:
You can exclude up to 1 million non-media products through file upload.
You can edit, add, or remove products from the FBA Export exclusion list at any time.
For a list of products from your FBA inventory that are eligible for FBA Export, go to the Reports tab, click Fulfillment, and under Inventory click Show more to access the Exportable Inventory report. You can check the list, even if you have FBA Export disabled. We update this report periodically, so if you have no exportable products now, check again later.
Products may not be eligible for FBA Export for a variety of reasons, including:
For certain classes of products, the laws of the source country prohibit the items from shipping internationally. For example, the US government prohibits export of military products as a matter of national security. The following types of products are generally restricted for export:
Although a source country may allow exports of an item, destination countries have their own policies regarding what may be imported. The policies vary by country. To avoid delays, customs clearance issues, and poor customer experience, Amazon generally restricts international shipment of the following types of products (this is assessed on a country-by-country basis):
Certain restrictions are based on logistics or transportation limitations. For example, products that exceed a certain size and weight are excluded from FBA Export. Transportation restrictions include:
These are items awaiting review to determine if they are eligible for FBA Export. We process new ASINs for eligibility once a month. Make sure your product has either a full product description or bullet point so it can be processed in the next cycle.
For more information see the Dangerous goods identification guide.
If you use an integrated web service API to manage your Amazon business and have a Marketplace Web Service-eligible seller account, you can use the following API operation to download the latest Exportable Inventory report.
Report Type: _GET_FBA_EXPORTABLE_OFFERS_REPORT_
Report ID: 26600
Report Type: _GET_FBA_FULFILLMENT_EXPORTABLE_INVENTORY_DATA
Report ID: 2620
If you have concerns that distribution agreements may limit where your products can be sold overseas, you can opt out of FBA Export, restrict shipments to certain countries, or exclude specific products from the program. You can do this at any time and for any reason.
To see a sales report for your FBA exports, go to the Reports tab, click Fulfillment, and in the left panel under Sales, click Amazon Fulfilled Shipments. You can see your FBA Export international orders by filtering the ship-to destination country.
For API Sellers, the enumeration value is _GET_AMAZON_FULFILLED_SHIPMENTS_DATA_.
With FBA Export, Amazon provides fulfillment and customer service for your orders, including processing buyer returns. Amazon uses Amazon’s return policies to determine whether a unit is eligible to be returned. However, to ensure a good buyer experience, Amazon will make case-by-case exceptions and accept returns for units fulfilled through FBA that may be past the stated return time frame.
When a buyer returns a product, the standard Amazon returns policy will be followed. If the returned product is received in sellable condition, it will be returned to the original seller’s inventory. If the returned product is not in sellable condition, Amazon will determine who is at fault (Amazon or the buyer) and make reimbursement according to the FBA lost and damaged inventory reimbursement policy.
The buyer must pay the return shipping costs if there is no product defect. If there is a product defect, the buyer pays and ships the product back to Amazon’s warehouse. Amazon will compensate the buyer for the actual return shipping cost when the parcel is received.
For more information, see FBA customer returns policy.
Fees: For pricing information on Multi-Channel Fulfillment orders to international addresses, refer to FBA Export fees.