Note: Any Fulfillment by Amazon (FBA)-related information on this page applies to sellers who sell internationally on the Amazon.com site.
At no extra charge, the FBA Export program helps you expand your business to more than 100 countries without dealing with the complexities of selling internationally.
FBA Export enrollment
Most sellers are automatically enrolled in FBA Export by default. To check your FBA Export enrollment status, click Fulfillment by Amazon in the Settings drop-down menu in Seller Central and go to the Export Settings group. You can enable or disable FBA Export in Export Settings.
By using FBA Export, you authorize Amazon to sign a commercial invoice on your behalf for each FBA Export shipment. This commercial invoice will itemize and describe the contents of the shipment and authorize brokers and other third parties to execute additional documents necessary for the export of your products.
For a list of products from your FBA inventory that are eligible for FBA Export, go to the Reports tab, click Fulfillment, and under Inventory click Show more to access the Exportable Inventory report. You can check the list at any time, even if you have FBA Export disabled. We update this report periodically, so if you have no exportable products now, check again later.
Note: You can ship music, videos, and DVDs to Canada. You cannot ship books from the US to Canada.
Note: Amazon reserves the right to prevent export of any product or discontinue FBA Export features without prior notice as set forth in the eligible products policy.
Products may not be eligible for FBA Export for a variety of reasons:
For more information see the Dangerous goods identification guide.
Exportable Inventory report for MWS sellers
If you use an integrated web service API to manage your Amazon business and have a Marketplace Web Service-eligible seller account, you can use the following API operation to download the latest Exportable Inventory report.
Report Type: _GET_FBA_EXPORTABLE_OFFERS_REPORT_
Report ID: 26600
Note: The following API operation for the Exportable Inventory report has been discontinued. Please use the API operation above for a current list of the products you can ship using FBA Export:
Report Type: _GET_FBA_FULFILLMENT_EXPORTABLE_INVENTORY_DATA
Report ID: 2620
FBA Export and product distribution agreements
If you have concerns that distribution agreements may limit where your products can be sold overseas, you can opt out of FBA Export or exclude certain products from the program. You can exclude up to 10,000 non-media items. You can do this at any time and for any reason.
Exclude products from FBA Exports
To exclude products, click Fulfillment by Amazon in the Settings drop-down menu in Seller Central. In the Export Settings group, click the Exclude Products link. You can exclude up to 10,000 non-media products through file upload. You can edit, add, or remove products from the FBA Export exclusion list at any time.
Note: Standard-size units may be eligible for FBA Export; oversize units are not.
Note: Amazon cannot export books to Canada.
With FBA Export, international customers will be able to order your products that are eligible for the program.
To see a sales report for your FBA exports, go to the Reports tab, click Fulfillment, and in the left panel under Sales, click Amazon Fulfilled Shipments. You can see your FBA Export international orders by filtering the ship-to destination country.
For API Sellers, the enumeration value is _GET_AMAZON_FULFILLED_SHIPMENTS_DATA_.
Fees: For more information, see FBA fulfillment fees for Amazon.com orders. There are no additional fees for FBA Export orders.
International returns for FBA Export
With FBA Export, Amazon provides fulfillment and customer service for your orders, including processing buyer returns. Amazon’s return policies are used to determine whether a unit is eligible to be returned. However, to ensure a good buyer experience, Amazon will make case-by-case exceptions and accept returns for units fulfilled through FBA that may be past the stated return time frame.
When a buyer returns a product, the standard Amazon returns policy will be followed. If the returned product is received in sellable condition, it will be returned to the original seller’s inventory. If the returned product is not in sellable condition, Amazon will determine who is at fault (Amazon or the buyer) and make reimbursement according to the FBA lost and damaged inventory reimbursement policy.
The buyer must pay the return shipping costs if there is no product defect. If there is a product defect, the buyer pays and ships the product back to Amazon’s US warehouse. Amazon will compensate the buyer for the actual return shipping cost when the parcel is received. You do not pay any shipping costs for FBA Export buyer returns.
For more information, see FBA customer returns policy.
US FBA Export currently supports the following countries and territories:
Albania, Andorra, Argentina, Australia, Austria, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Fiji, Finland, France, French Guiana, French Polynesia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Republic of Korea, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Marshall Islands, Martinique, Mauritius, Mayotte, Mexico, Monaco, Morocco, Namibia, Netherlands, New Caledonia, New Zealand, Nigeria, Norway, Oman, Palau, Panama, Peru, Puerto Rico, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russian Federation, Saint Barthélemy, Saint Martin, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Tanzania, Taiwan, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, United Kingdom, United States, Uruguay, Venezuela, Virgin Islands (US), Zimbabwe.
Fees: For pricing information on Multi-Channel Fulfillment orders to international addresses, refer to FBA Export fees.