Error code explanations
Errors result when you submit a product that does not comply with the Product Detail Page Rules. These error messages are safeguards that prevent incorrect information in your product from being displayed on the website.
The errors could be caused by multiple reasons, such as:
- Using an incorrect template
- Not adding mandatory or required attributes in the template
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Adding incorrect attributes that:
- Do not match with the valid attribute values
- Contradict other attributes or related attributes
- Exceed the character limit
For example, if you submit a product with a description that exceeds 1000 characters, this will result in an error in the processing report, and your product will not be included in the catalog.
We encourage you to review the processing report after each upload. If you are submitting an inventory file, this report shows up in Check Upload Status.
To see error messages, their definitions and suggested solutions, select an error from the list on the left side of the navigation.
You may also find the following Seller University courses are useful:
